Create or update a task in ClickUp from a ticket in Freshdesk

When a ticket comes into Freshdesk and it does not exist in ClickUp, a new task is created and the ticket in Freshdesk is updated. If the task exists in ClickUp, the task is updated.

This is a predefined template that will make the creation of your scenario much easier. Of course, you can always expand and customize the scenario to meet your own individual needs.