Freshdesk

Freshdesk

Create your customized scenario with Integromat. Automate repetitive tasks involved in using Freshdesk and make your work easier.

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What is Integromat?

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Integromat will automate processes that you currently handle manually. It is not only capable of connecting apps but can also transfer and transform data. It works 24 hours a day, seven days a week and does not require your intervention. Simply set Integromat to do what you want and let it work for you. Save your time!

Freshdesk integrations

Delete a ticket in Freshdesk when an equally named card is created in Trello

Delete a ticket in Freshdesk when an equally named card is created in Trello

Every time a new Trello card is created, which has the same name as a Freshdesk ticket, Integromat will automatically delete the ticket in Freshdesk.


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Add new Freshdesk contacts to Mailchimp as subscribers

Add new Freshdesk contacts to Mailchimp as subscribers

Every time a new contact is created in Freshdesk, Integromat will automatically add that contact to a selected MailChimp list.


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Add new Freshdesk tickets to Toodledo as tasks

Add new Freshdesk tickets to Toodledo as tasks

Every time a new ticket is created in Freshdesk, Integromat will automatically create a new task in Toodledo.


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Create or update a task in ClickUp from a ticket in Freshdesk

Create or update a task in ClickUp from a ticket in Freshdesk

When a ticket comes into Freshdesk and it does not exist in ClickUp, a new task is created and the ticket in Freshdesk is updated. If the task exists in ClickUp, the task is updated.


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Create Freshdesk responses from new Slack messages

Create Freshdesk responses from new Slack messages

Every time a new message is posted to a Slack channel being watched, Integromat will automatically reply to a selected Freshdesk ticket.


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Add new HubSpot CRM deals to Freshdesk as new tickets

Add new HubSpot CRM deals to Freshdesk as new tickets

Every time a new deal is created in HubSpot CRM, Integromat will automatically create a new ticket in Freshdesk.


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Update a phone number for a Freshdesk from internal company database

Update a phone number for a Freshdesk from internal company database

When a new ticket is created in Freshdesk and a phone number for the contact is missing, it is retrieved from the CompanyHub and the contact in Freshdesk is updated with that phone number. Instead of CompanyHub, you can use any app of your choice.


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Add new GetResponse contacts to Freshdesk as new contacts

Add new GetResponse contacts to Freshdesk as new contacts

Every time a new contact is added to GetResponse, Integromat will automatically create a new contact in Freshdesk.


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Add new Evernote notes to Freshdesk as notes

Add new Evernote notes to Freshdesk as notes

Every time a new note is created in Evernote, Integromat will automatically add a new note to a selected ticket in Freshdesk.


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Triggers

Freshdesk

Watch Contacts

Triggers when a new contact is created or updated.

Freshdesk

Watch Events INSTANT

Triggers when a new event is occured to a ticket.

Freshdesk

Watch Tickets

Triggers when a new ticket is created or updated.

Actions

Freshdesk

Create a Company

Creates a new company.

Freshdesk

Create a Contact

Creates a new contact.

Freshdesk

Create a Forum

Creates a new forum.

Freshdesk

Create a Forum Category

Creates a forum category.

Freshdesk

Create a Forum Topic

Creates a new forum topic.

Freshdesk

Create a Note

Creates a new note.

Freshdesk

Create an Outbound Email

Creates a new outbound email.

Freshdesk

Create a Reply

Creates a new reply to a specific ticket.

Freshdesk

Create a Ticket

Creates a new ticket.

Freshdesk

Delete a Contact

Deletes a contact.

Freshdesk

Delete a Ticket

Deletes a ticket.

Freshdesk

Get a Company

Gets the details of a company.

Freshdesk

Get a Contact

Gets the details of a contact.

Freshdesk

Get an Agent

Gets the details of an agent.

Freshdesk

Get a Ticket

Gets the details of a ticket.

Freshdesk

Make an API Call

Performs an arbitrary authorized API call.

Freshdesk

Update a Company

Updates an existing company.

Freshdesk

Update a Contact

Updates an existing contact.

Freshdesk

Update a Ticket

Updates an existing ticket with entered information.

Searches

Freshdesk

Find Companies (Beta)

Gets a list of companies matching the specified company fields.

Freshdesk

Find Contacts (Beta)

Gets a list of contacts matching the specified contact fields.

Freshdesk

Find Tickets

Gets a list of tickets matching the specified ticket fields.

Freshdesk

List Contacts

Retrieves a list of all contacts.

Freshdesk

List Conversations

Retrieves a list of all conversations of a ticket.

Freshdesk

List Satisfaction Ratings

Retrieves a list of all satisfaction ratings of a ticket.

Freshdesk

List Tickets

Retrieves a list of all tickets.

Freshdesk

List Time Entries

Retrieves a list of all time entries of a ticket.

About Freshdesk

Freshdesk is an online cloud-based customer service software providing helpdesk support with all smart automations to get things done faster.

  • Intuitive, feature-rich, affordable customer support software
  • Keep track of conversations
  • Resolve issues together
  • One helpdesk for all your support channels
  • Automate repetitive helpdesk tasks
  • iOS and Android app available

Integrate Freshdesk with these services