SolarWinds Service Desk

SolarWinds Service Desk

Create your customized scenario with Integromat. Automate repetitive tasks involved in using SolarWinds Service Desk and make your work easier.

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Integromat will automate processes that you currently handle manually. It is not only capable of connecting apps but can also transfer and transform data. It works 24 hours a day, seven days a week and does not require your intervention. Simply set Integromat to do what you want and let it work for you. Save your time!

SolarWinds Service Desk integrations

Add new SolarWinds Service Desk incidents to Google Calendar as detailed events

Add new SolarWinds Service Desk incidents to Google Calendar as detailed events

Every time a new SolarWinds Service Desk incident is added, Integromat will automatically add a detailed event Google Calendar.


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Add new SolarWinds Service Desk incidents to Trello as new cards

Add new SolarWinds Service Desk incidents to Trello as new cards

Every time a new SolarWinds Service Desk incident is added, Integromat will automatically add a new card to Trello.


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Create a new alert in SINGL4 from a new incident in SolarWinds Service Desk

Create a new alert in SINGL4 from a new incident in SolarWinds Service Desk

This template periodically checks for new incidents in SolarWinds Service Desk and uses the retrieved information to create a new alert in SIGNL4. The template is scheduled to run every 15 minutes. You can change the schedule after you set up the template by clicking on the clock icon on the first module.


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Create a new problem in SolarWinds Service Desk from a new email

Create a new problem in SolarWinds Service Desk from a new email

This template regularly checks for new emails and uses the retrieved information to create new problems in SolarWinds Service Desk. The template is scheduled to run every 15 minutes. You can change the schedule after you set up the template by clicking on the clock icon on the first module.


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Create a new incident in SolarWinds Service Desk from a new email

Create a new incident in SolarWinds Service Desk from a new email

This template regularly checks for new emails and uses the retrieved information to create new incidents in SolarWinds Service Desk. The template is scheduled to run every 15 minutes. You can change the schedule after you set up the template by clicking on the clock icon on the first module.


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Send an email from new problems in SolarWinds Service Desk

Send an email from new problems in SolarWinds Service Desk

This template regularly checks for new problems in SolarWinds Service Desk and sends the retrieved information via email. The template is scheduled to run every 15 minutes. You can change the schedule after you set up the template by clicking on the clock icon on the first module.


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Create a new problem in SolarWinds from a new response in Google Forms

Create a new problem in SolarWinds from a new response in Google Forms

Every time a new response is entered in your Google Form, Integromat will automatically create a new problem in SolarWinds Service Desk. Note that these fields are mandatory in SolarWinds so either your Google Form needs to collect them or you will need to use static values: 1) Title 2) State (this will likely use a static value set by you from within the template) 3) Requester's Email Address The Google Form responses need to be stored in a Google Sheet spreadsheet. The sample spreadsheet is here. We strongly recommend to collect the same items in your form. The template is scheduled to run every 15 minutes. You can change the schedule after you set up the template by clicking on the clock icon on the first module.


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Triggers

SolarWinds Service Desk

Watch Contracts

Triggers when a new contract is created.

SolarWinds Service Desk

Watch Hardwares

Triggers when a new hardware is created.

SolarWinds Service Desk

Watch Changes

Triggers when a new change is created.

SolarWinds Service Desk

Watch Incidents

Triggers when a new incident is created.

SolarWinds Service Desk

Watch Other Assets

Triggers when a new other asset is created.

SolarWinds Service Desk

Watch Problems

Triggers when a new problem is created.

SolarWinds Service Desk

Watch Releases

Triggers when a new release is created.

SolarWinds Service Desk

Watch Solutions

Triggers when a new solution is created.

SolarWinds Service Desk

Watch Users

Triggers when a new user is created.

Actions

SolarWinds Service Desk

Create a Contract

Creates a new contract.

SolarWinds Service Desk

Create a Hardware

Creates a new hardware.

SolarWinds Service Desk

Create a Change

Creates a new change.

SolarWinds Service Desk

Create an Incident

Creates a new incident.

SolarWinds Service Desk

Create an Other Asset

Creates a new other asset.

SolarWinds Service Desk

Create a Problem

Creates a new problem.

SolarWinds Service Desk

Create a Release

Creates a new release.

SolarWinds Service Desk

Create a Solution

Creates a new solution.

SolarWinds Service Desk

Create a User

Creates a new user.

SolarWinds Service Desk

Delete a Contract

Deletes a contract.

SolarWinds Service Desk

Delete a Hardware

Deletes a hardware.

SolarWinds Service Desk

Delete a Change

Deletes a change.

SolarWinds Service Desk

Delete an Incident

Deletes an incident.

SolarWinds Service Desk

Delete an Other Asset

Deletes an other asset.

SolarWinds Service Desk

Delete a Problem

Deletes a problem.

SolarWinds Service Desk

Delete a Release

Deletes a release.

SolarWinds Service Desk

Delete a Solution

Deletes a solution.

SolarWinds Service Desk

Delete a User

Deletes a user.

SolarWinds Service Desk

Get a Contract

Gets the details of the contract.

SolarWinds Service Desk

Get a Hardware

Gets the details of the hardware.

SolarWinds Service Desk

Get a Change

Gets the datails of the change.

SolarWinds Service Desk

Get an Incident

Gets the datails of the incident.

SolarWinds Service Desk

Get an Other Asset

Gets the details of the other asset.

SolarWinds Service Desk

Get a Problem

Gets the details of the problem.

SolarWinds Service Desk

Get a Release

Gets the details of the release.

SolarWinds Service Desk

Get a Solution

Gets the details of the solution.

SolarWinds Service Desk

Get a User

Gets the details of the user.

SolarWinds Service Desk

Make an API Call

Performs an arbitrary authorized API call.

SolarWinds Service Desk

Update a Contract

Updates an existing contract.

SolarWinds Service Desk

Update a Hardware

Updates an existing hardware.

SolarWinds Service Desk

Update a Change

Updates an existing change.

SolarWinds Service Desk

Update an Incident

Updates an existing incident.

SolarWinds Service Desk

Update an Other Asset

Updates an existing other asset.

SolarWinds Service Desk

Update a Problem

Updates an existing problem.

SolarWinds Service Desk

Update a Release

Updates an existing release.

SolarWinds Service Desk

Update a Solution

Updates an existing solution.

SolarWinds Service Desk

Update a User

Updates an existing user.

Searches

SolarWinds Service Desk

List Contracts

Lists all contracts.

SolarWinds Service Desk

List Hardwares

Lists all hardwares.

SolarWinds Service Desk

List Changes

Lists all changes.

SolarWinds Service Desk

List Incidents

Lists all incidents.

SolarWinds Service Desk

List Other Assets

Lists all other assets.

SolarWinds Service Desk

List Problems

Lists all problems.

SolarWinds Service Desk

List Releases

Lists all releases.

SolarWinds Service Desk

List Solutions

Lists all solutions.

SolarWinds Service Desk

List Users

Lists all users.

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