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Imports all Shoptet customer's names and phone numbers to IPEX Contact center contacts. You can see who is calling, when phone is ringing. You are able to open a Shoptet customer detail window on one click.
For IPEX Contact center contacts with a registration number in CustomField1, we will do a MERK lookup for the correct organization name, revenue and employee numbers and saved into fields Name, CustomField2 a CustomField3.
Imports customer's names and phone numbers to IPEX Contact center contacts. You can see who is calling, when phone is ringing.
Creates a new contact.
Deletes a contact's cache in PBX.
Returns a contact detail.
Imports contacts from CSV file.
Updates a contact details by contact ID.
Bulk import/update contacts
Validates a given phone number.
Return a list of contacts.
IPEX.cz provides a complete solution for customer care. IPEX contact center processes all incoming communications - emails, calls and chats - in one tool.
The multi-channel contact center enables you to, among other things: