Help Scout

Help Scout

Create your customized scenario with Integromat. Automate repetitive tasks involved in using Help Scout and make your work easier.

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What is Integromat?

GmailWatch emailsGoogle SheetsAdd a rowGmailIterate attachmentsRouterFacebookCreate a postArchiveCreate an archiveDropboxUpload a fileDocuments onlyImages onlyWhen new email arrivesAdd a row to a sheetProcess attachmentsone by one ...Post images to pageZip all documentsUpload archive

Integromat will automate processes that you currently handle manually. It is not only capable of connecting apps but can also transfer and transform data. It works 24 hours a day, seven days a week and does not require your intervention. Simply set Integromat to do what you want and let it work for you. Save your time!

Help Scout integrations

Create Help Scout conversations from new labeled Gmail emails

Create Help Scout conversations from new labeled Gmail emails

Every time you add a specific label to an email in Gmail, Integromat will automatically create a new conversation in Help Scout. If the sender's data does not exist yet in Help Scout, Integromat will also create a new customer.


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Get Google Chrome notifications for new Help Scout conversations

Get Google Chrome notifications for new Help Scout conversations

Every time a new conversation is created in Help Scout, Integromat will automatically send a notification via Google Chrome.


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Create Help Scout conversations from new Typeform entries

Create Help Scout conversations from new Typeform entries

Every time someone fills out your Typeform form, Integromat will automatically create a new conversation in Help Scout. If the respondent's data does not exist yet in Help Scout, Integromat will also create a new customer. In order for this template to work, your Typeform should ask, among other things, for the respondent's email address, name and surname.


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Create Help Scout conversations from new Google Forms responses

Create Help Scout conversations from new Google Forms responses

Every time someone fills out your Google Form, Integromat will automatically create a new conversation in Help Scout. If the respondent's data does not exist yet in Help Scout, Integromat will also create a new customer. In order for this template to work, your Google Form should ask, among other things, for the respondent's email address, name, and surname.


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Create Help Scout conversations from new Wufoo form entries

Create Help Scout conversations from new Wufoo form entries

Every time someone fills out your Wufoo form, Integromat will create a new conversation in Help Scout. If the respondent's data does not exist yet in Help Scout, Integromat will also create a new customer. In order for this template to work, your Google Form should ask, among other things, for the respondent's email address, name and surname.


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Create Trello cards from new Help Scout conversations

Create Trello cards from new Help Scout conversations

Every time a new conversation is created in Help Scout, Integromat will automatically add a new card to your Trello board.


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Send Slack messages for new Help Scout conversations

Send Slack messages for new Help Scout conversations

Every time a new conversation is created in Help Scout, Integromat will automatically send a message in Slack,


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Send Telegram messages for new Help Scout conversations

Send Telegram messages for new Help Scout conversations

Every time a new conversation is created in Help Scout, Integromat will automatically send a message in Telegram.


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Get notifications on your Android device for new Help Scout conversations

Get notifications on your Android device for new Help Scout conversations

Every time a new conversation is created in Help Scout, Integromat will automatically send a push notification to your Android device.


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Triggers

Help Scout

Watch Conversations INSTANT

Triggers when one or more of the following events occur (Conversation Agent Reply Created, Conversation Assigned, Conversation Created, Conversation Customer Reply Created, Conversation Deleted, Conversation Merged, Conversation Moved, Conversation Note Created, Status Changed in Conversation, Tags Created, Edited, Removed, or Merged in Conversation).

Help Scout

Watch Customers INSTANT

Triggers when a customer is created.

Help Scout

Watch Satisfaction Rating INSTANT

Triggers when a satisfaction rating is received.

Actions

Help Scout

Create Conversation

Creates a conversation in a mailbox with at least one thread.

Help Scout

Create Customer

Creates a new customer.

Help Scout

Create Email

Creates a new email for an existing customer

Help Scout

Create Chat Handle

Creates a new chat handle for an existing customer.

Help Scout

Create or Update Address

Creates or updates an address for an existing customer.

Help Scout

Create Phone

Creates a new phone number for an existing customer.

Help Scout

Create Social Profile

Creates a new social profile for an existing customer.

Help Scout

Create Thread

Creates a new thread of chat, customer, note, phone, and reply.

Help Scout

Create Website

Creates a new website for an existing customer.

Help Scout

Delete Address

Deletes an address of a customer.

Help Scout

Delete Conversation

Deletes a conversation.

Help Scout

Delete Email

Deletes an email of a customer.

Help Scout

Delete Chat Handle

Deletes a chat handle of a customer.

Help Scout

Delete Phone

Deletes a phone number of a customer.

Help Scout

Delete Social Profile

Deletes a social profile of a customer.

Help Scout

Delete Website

Deletes a website of a customer.

Help Scout

Get Address

Gets the address of a customer with a given ID.

Help Scout

Get Conversation

Gets information about a conversation by ID.

Help Scout

Get Customer

Gets information about a mailbox by ID.

Help Scout

Get Mailbox

Gets information about a mailbox by ID.

Help Scout

Make an API Call

Performs an arbitrary authorized API call.

Help Scout

Update Conversation

Updates conversation data.

Help Scout

Update Customer

Updates customer data.

Help Scout

Update Email

Updates an email of a customer.

Help Scout

Update Chat Handle

Updates a chat handle of a customer.

Help Scout

Update Phone

Updates a phone number of a customer.

Help Scout

Update Social Profile

Updates a social profile of a customer.

Help Scout

Update Thread

Updates an existing thread.

Help Scout

Update Website

Updates a website of a customer.

Searches

Help Scout

List Conversations

Lists and filters all conversations.

Help Scout

List Customers

Lists and filters all customers

Help Scout

List Emails

Gets a list of customer email addresses.

Help Scout

List Chat Handles

Gets a list of chat handles for a given customer.

Help Scout

List Mailboxes

Gets a list of the mailboxes.

Help Scout

List Mailbox Folders

Gets a list of mailbox folders.

Help Scout

List Tags

Gets a list of tags.

Help Scout

List Threads

Gets a list of threads.

About Help Scout

Help Scout is a web-based help desk application that helps companies deliver outstanding customer support.

  • Use workflows to improve team efficiency, organize emails, and automate actions
  • Filterable reports and analytics
  • Interal and external knowledge bases
  • Auto-populated, editable customer profiles

Integrate Help Scout with these services