Zendesk

Zendesk

Vytvořte si pomocí Integromatu scénář na míru, který Vám usnadní práci se službou Zendesk.

Vyzkoušejte Integromat ZDARMA
Integromat je pro běžné použití zdarma.

Co je to Integromat?

GmailWatch emailsGoogle SheetsAdd a rowGmailIterate attachmentsRouterFacebookCreate a postArchiveCreate an archiveDropboxUpload a fileDocuments onlyImages onlyKdyž přijde nový emailPřidej řádek do sheetuZpracuj přílohyjednu po druhé ...Nahraj fotky na zeďZazipuj dokumentyNahraj archiv

Integromat automatizuje procesy, které děláte ručně. Propojuje aplikace, přenáší a transformuje data. To vše neustále 24 hodin denně, bez nutnosti Vašeho zásahu. Pouze nastavte, co má dělat a nechte ho pracovat za Vás. Šetřete svůj čas!

Spouštěče

Zendesk

Watch Article Comments

Checks whether new comments were added to an article.

Zendesk

Watch Articles

Checks whether new articles were created.

Zendesk

Watch a Ticket's Comments

Checks whether new comments were made on a specified ticket.

Zendesk

Watch Events OKAMŽITÝ

Watches specific events configured by the user through Zendesk triggers or automations.

Zendesk

Watch Forum Post Comments

Checks whether new comments were added to a forum post.

Zendesk

Watch Forum Posts

Checks whether new forum posts were created.

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Watch Groups

Checks whether new groups were created.

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Watch Organizations

Checks whether new organizations were created.

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Watch Ticket Activity

Checks whether there are new audits (activity) on a ticket.

Zendesk

Watch Tickets

Checks whether new tickets were created.

Zendesk

Watch Tickets in a View

Checks whether new tickets were created in a view.

Zendesk

Watch Users

Checks whether new users were created.

Zendesk

Watch Views

Checks whether new views were created.

Akce

Zendesk

Add, Replace or Remove Tags

Adds tags or replaces existing tags of a ticket, user or organization.

Zendesk

Create a Group

Creates a group.

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Create a Side Conversation

Creates a new side conversation by the ticket ID. This feature is only available if it has been enabled by the administrator.

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Create a Ticket

Creates a ticket.

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Create a Ticket Comment

Creates a ticket comment.

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Create or Update an Organization

Creates or updates an organization.

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Create or Update a Ticket Field Option

Creates or updates a drop-down ticket field option.

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Create or Update a User

Creates a user.

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Delete a Group

Deletes a group.

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Delete an Organization

Deletes an organization.

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Delete a User

Deletes a user.

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Get a Group

Retrieves a group.

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Get an Organization

Retrieves an organization.

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Get a Side Conversation

Retrieves the details of a side conversation by its ID and the ticket ID. This feature is only available if it has been enabled by the administrator.

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Get a Ticket

Retrieves a ticket.

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Get a User

Retrieves a user.

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Get User Related Information

Retrieves information related to a user's ticket, topics, subscriptions, etc.

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Make an API Call

Performs an arbitrary authorized API call.

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Merge Tickets

Merges tickets into a single ticket.

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Permanently Delete a Ticket

Deletes a ticket permanently.

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Remove a Ticket Field Option

Removes a dropdown ticket field option.

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Reply to a Side Conversation

Replies a side conversation by its ID and the ticket ID. This feature is only available if it has been enabled by the administrator.

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Soft Delete a Ticket

Soft deletes a ticket.

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Update a Group

Updates a group.

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Update an Organization

Updates an organization.

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Update a Side Conversation

Updates the state or subject of the side conversation by its ID and the ticket ID. This feature is only available if it has been enabled by the administrator.

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Update a Ticket

Updates a ticket. The update allows for adding a new comment too.

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Update a User

Updates a user.

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Upload Attachments

Uploads attachments for future use in a ticket.

Vyhledávače

Zendesk

List a Ticket's Comments

Retrieves the comments on a ticket.

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List Groups

Retrieves all groups.

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List Organizations

Retrieves all organizations.

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List Side Conversation Events

Retrieves a list of side conversation events on the side conversation by its ID and the ticket ID. This feature is only available if it has been enabled by the administrator.

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List Side Conversations

Retrieves a list of side conversations on the given ticket. This feature is only available if it has been enabled by the administrator.

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List Soft Deleted Tickets

Retrieves tickets that were soft deleted.

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List Ticket Custom Field Options

Lists the options of a ticket custom field.

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List Tickets

Retrieves all tickets (except for archived or soft deleted tickets).

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List Users

Retrieves all users or a group's users or an organization's users.

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Search Anything

Retrieves any kind of object matching your query.

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Search Organizations

Searches for an organization that matches the specified criteria.

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Search Tickets

Searches for a ticket that matches the specified criteria. Does not list soft deleted tickets.

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Search Users

Searches for a user that matches the specified criteria.

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