Problem solving in customer service is not easy, but it can be easier thanks to Integromat. Let Integromat automatically create a task as soon as you receive a problem description from your customer and assign the task to the right person. Once s/he fixes the problem, the task will be automatically deleted and your customer informed that the issue has been resolved.
Tasks are part of many systems such as, for example, Trello, Asana, Todoist, Google Tasks or GitHub. Integromat gives you the power to create automatic reactions to newly assigned tasks. Tasks can be generated from messages received via email, Facebook or your website, or from notes you created to record the claims. You can create a scenario that will add newly assigned task to your calendar and set calendar reminders to notify you shortly before the claim resolution due date.
Below you will find integration templates that you can begin to use right away or customize according to your needs. If you don’t find the template you are looking for, you can create it yourself, even without programming knowledge. If you have any questions or need help, contact us. We will be pleased to provide you with assistance and advice.
Create Asana tasks from new tickets in Zendesk
Every time a new ticket is opened in Zendesk, Integromat will automatically create a new task in Asana.
Create Asana tasks from new emails
Every time a new email arrives or is put to a selected folder in your mailbox, Integromat will automatically create a new task in Asana.
Create Google Calendar events from new Trello cards
Every time a new card is created in Trello, Integromat will automatically add a new event to a selected Google Calendar.
Google Calendar Trello
Create Google Tasks tasks from new HipChat messages
Every time you receive a new private message in HipChat, Integromat will automatically create a new Google Tasks task.
Google Tasks HipChat
Create Podio tasks from new Evernote notes
Every time a new note is added to a selected notebook in Evernote, Integromat will automatically create a new task in Podio.