+are joining forces |Read moreabout the journey ahead!

Customer Service Problem Solving

Problem solving in customer service is not easy, but it can be easier thanks to Integromat. Let Integromat automatically create a task as soon as you receive a problem description from your customer and assign the task to the right person. Once s/he fixes the problem, the task will be automatically deleted and your customer informed that the issue has been resolved.

Tasks are part of many systems such as, for example, Trello, Asana, Todoist, Google Tasks or GitHub. Integromat gives you the power to create automatic reactions to newly assigned tasks. Tasks can be generated from messages received via email, Facebook or your website, or from notes you created to record the claims. You can create a scenario that will add newly assigned task to your calendar and set calendar reminders to notify you shortly before the claim resolution due date.

Below you will find integration templates that you can begin to use right away or customize according to your needs. If you don’t find the template you are looking for, you can create it yourself, even without programming knowledge. If you have any questions or need help, contact us. We will be pleased to provide you with assistance and advice.