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Handling a customer complaint

Do you receive complaints from your customers? You can set Integromat to automatically create new notes for every new complaint regarding your employee's performance so that you can reflect it when it comes to paying out bonuses. And when you receive a product complaint, Integromat can automatically create a project and notify the right people so that they can start the problem solving. Once the problem is resolved, Integromat will automatically close the project and send an email of apology to your client. It can also document this incident in your accounting system so that you don't forget to give this customer a discount of his/her next purchase as an apology for the inconvenience.

Projects are part of many systems, such as, for example, Asana, Basecamp, Harvest or Podio. Integromat gives you the power to automatically create projects and assign them to the right people so that they can immediately start working on them. Projects can be created from messages sent via email, Facebook, Slack or Facebook, or from, for example, Evernote notes. Or you can let Integromat create a new project whenever you are assigned a new task in Google Tasks or your CRM system. Integromat can also notify the right people via email, Slack, HipChat, SMS or post a message to a Facebook group.

Below you will find integration templates that you can begin to use right away or customize according to your needs. If you don't find the template you are looking for, you can create it yourself, even without programming knowledge. If you have any questions or need help, contact us. We will be pleased to provide you with assistance and advice.