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Send personal replies to your customers

Do you want to show your customers that you care and read their emails even if you are out of office attending a training seminar? Set Integromat to send you a notification every time you receive an email from your customers so that you can immediately inform them that you will handle their requests as soon as possible. Sure, you could set up an automatic reply, but your customers will certainly appreciate your personalized approach.

Good customer service is very important and flexible approach to customer requirements is always a sign of company's professionalism. Your customers may contact you via email, Slack, Facebook or directly via your website. You can set up a scenario that will notify you whenever a customer sends you a message via any of these communication channels. In this way, you will be able to immediately respond to customer queries or delegate them to someone else. And if there is any issue you are unable to solve immediately, Integromat will allow you to send an automatic reply to your customer letting them know that you received their request.

Below you will find integration templates that you can begin to use right away or customize according to your needs. If you don’t find the template you are looking for, you can create it yourself, even without programming knowledge. If you have any questions or need help, contact us. We will be pleased to provide you with assistance and advice.