You can choose from hundreds of templates. You can use them as they are or customize them to suit your needs.
On each run, Zoho CRM will get last 20 accounts that have been created / modified. Zoho Desk will then create corresponding account or update it.
Shopify will watch for new customers and automatically save them as a new contact in Zoho Desk.
When a new person is added to Pipedrive, Zoho Desk will search for their company - if the company exists, new person will be added as contact. If the company doesn't exist in Zoho Desk, both company and contact will be created.
Every time a new Google Forms response is collected, it will be sent into Zoho Desk as a new ticket. Response must contain Last name & Email. You can use this one as an example.