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Imports all Shoptet customer's names and phone numbers to IPEX Contact center contacts. You can see who is calling, when phone is ringing. You are able to open a Shoptet customer detail window on one click.
For IPEX Contact center contacts with a registration number in CustomField1, we will do a MERK lookup for the correct organization name, revenue and employee numbers and saved into fields Name, CustomField2 a CustomField3.