You can choose from hundreds of templates. You can use them as they are or customize them to suit your needs.
When a ticket comes into Freshdesk and it does not exist in ClickUp, a new task is created and the ticket in Freshdesk is updated. If the task exists in ClickUp, the task is updated.
When a new ticket comes to Freshdesk, Integromat will automatically send the ticket data to Databox.
Every time a new Trello card is created, which has the same name as a Freshdesk ticket, Integromat will automatically delete the ticket in Freshdesk.
Every time a new ticket is created in Freshdesk, Integromat will automatically create a new task in Toodledo.
Every time a new message is posted to a Slack channel being watched, Integromat will automatically reply to a selected Freshdesk ticket.
When a new ticket is created in Freshdesk and a phone number for the contact is missing, it is retrieved from the CompanyHub and the contact in Freshdesk is updated with that phone number. Instead of CompanyHub, you can use any app of your choice.
Every time a new deal is created in HubSpot CRM, Integromat will automatically create a new ticket in Freshdesk.
Do you have your tickets organized by type? As soon as you add a new ticket under a specified type, Integromat will update that data in Databox.
Some tickets are more urgent than others. Every time you add a ticket under a certain priority-level, Integromat will automatically update that level in Databox.
Every time a new contact is added to GetResponse, Integromat will automatically create a new contact in Freshdesk.
Every time a new note is created in Evernote, Integromat will automatically add a new note to a selected ticket in Freshdesk.
Every time a new call is received from a specific number via Yodel.io, Integromat will automatically create a new ticket in Freshdesk.
Use this template to import your Freshdesk contacts to Yodel.io.
When a new ticket is created in Freshdesk and the phone number for the contact is missing, the contact’s phone number is retrieved from Pipedrive and is then updated in Freshdesk.
When a new ticket is submitted in FreshDesk, the data for the country/province/county provided by the requester are retrieved in COVID-19 app and the ticket's fields are then updated with the corresponding data. The fields like "COVID-number of confirmed" are needed to be created in Freshdesk Admin>Ticket fields.
If a new contact is created in Freshdesk, Integromat will automatically push that value to Databox, updating all the dashboards where this metric is included.
Ticket status helps you to know the stage of the ticket right away. Integromat will automatically update your tickets by status in Databox, providing insights into your team's efficiency for its most urgent cases.
Every time a new Freshdesk contact is created, Integromat will automatically create a new Colligso TextIn customer.
When a new ticket is created in Freshdesk, a new alert is created in Opsgenie. With this scenario, you may give the opportunity to you agents to create alerts in Opsgenie without any need to give them access in Opsgenie or even asking them to switch between 2 apps.