LiveAgent

Supported Triggers

Watch Customers

Triggers when a new customer has been created.

Supported Actions

Add a Customer to a Group

Adds a customer to the specific group.

Create a Conversation

Creates a new conversation.

Create a Customer

Creates a new customer.

Create a Group

Creates a new customer group.

Delete a Conversation

Deletes a conversation.

Delete a Group

Deletes a customer group.

Get a Conversation

Responds with a certain conversation.

Get a Customer

Retrieves info about customer.

Get a Group

Gets a contact group.

Make an API Call

Performs an arbitrary authorized API call.

Remove a Customer from a Group

Removes a customer from the specific group.

Update a Group

Updates a contact group.

Supported Searches

List Conversations

Responds with conversations.

List Customers

Responds with list of available customers.

List Groups

Gets all groups.