Yodel.io, Zammad Integrations

Yodel.io
Zammad
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Triggers

Yodel.io

Call ended INSTANT

Triggers when a call is finished or was missed.

Yodel.io

Inbound call INSTANT

Triggers when a call is incoming.

Yodel.io

Outbound call INSTANT

Triggers when a call is outgoing.

Yodel.io

Tag added INSTANT

Triggers when a call is tagged.

Yodel.io

Tag removed INSTANT

Triggers when a call tag is removed.

Actions

Yodel.io

Create or Update Contact

Creates or updates a contact.

Zammad

Get ticket

Retrieves details about a ticket.

Zammad

Get user

Retrieves details about a user.

Zammad

Update a ticket

Updates a ticket.

Searches

Zammad

List ticket articles

Retrieves articles of a given ticket.

Zammad

Search tickets

Searches for a ticket.

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