Zendesk, Workstack Integrations

Workstack
Zendesk
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Triggers

Zendesk

Watch Article Comments

Checks whether new comments were added to an article.

Zendesk

Watch Articles

Checks whether new articles were created.

Zendesk

Watch a Ticket's Comments

Checks whether new comments were made on a specified ticket.

Zendesk

Watch Events INSTANT

Watches specific events configured by the user through Zendesk triggers or automations.

Zendesk

Watch Forum Post Comments

Checks whether new comments were added to a forum post.

Zendesk

Watch Forum Posts

Checks whether new forum posts were created.

Zendesk

Watch Groups

Checks whether new groups were created.

Zendesk

Watch Organizations

Checks whether new organizations were created.

Zendesk

Watch Ticket Activity

Checks whether there are new audits (activity) on a ticket.

Zendesk

Watch Tickets

Checks whether new tickets were created.

Zendesk

Watch Tickets in a View

Checks whether new tickets were created in a view.

Zendesk

Watch Users

Checks whether new users were created.

Zendesk

Watch Views

Checks whether new views were created.

Workstack

Watch Created Meetings INSTANT

Triggers when a new meeting is created.

Workstack

Watch Created Projects INSTANT

Triggers when a new project is created.

Workstack

Watch Created Tasks INSTANT

Triggers when a new task is created.

Workstack

Watch Created Todo Lists INSTANT

Triggers when a new todo list is created.

Workstack

Watch Created Todos INSTANT

Triggers when a new todo is created.

Workstack

Watch Meetings

Triggers when a new meeting is created.

Workstack

Watch Projects

Triggers when a new project is created.

Actions

Zendesk

Add, Replace or Remove Tags

Adds tags or replaces existing tags of a ticket, user or organization.

Zendesk

Create a Group

Creates a group.

Zendesk

Create a Side Conversation

Creates a new side conversation by the ticket ID. This feature is only available if it has been enabled by the administrator.

Zendesk

Create a Ticket

Creates a ticket.

Zendesk

Create a Ticket Comment

Creates a ticket comment.

Zendesk

Create or Update an Organization

Creates or updates an organization.

Zendesk

Create or Update a Ticket Field Option

Creates or updates a drop-down ticket field option.

Zendesk

Create or Update a User

Creates a user.

Zendesk

Delete a Group

Deletes a group.

Zendesk

Delete an Organization

Deletes an organization.

Zendesk

Delete a User

Deletes a user.

Zendesk

Get a Group

Retrieves a group.

Zendesk

Get an Organization

Retrieves an organization.

Zendesk

Get a Side Conversation

Retrieves the details of a side conversation by its ID and the ticket ID. This feature is only available if it has been enabled by the administrator.

Zendesk

Get a Ticket

Retrieves a ticket.

Zendesk

Get a User

Retrieves a user.

Zendesk

Get User Related Information

Retrieves information related to a user's ticket, topics, subscriptions, etc.

Zendesk

Make an API Call

Performs an arbitrary authorized API call.

Zendesk

Merge Tickets

Merges tickets into a single ticket.

Zendesk

Permanently Delete a Ticket

Deletes a ticket permanently.

Zendesk

Remove a Ticket Field Option

Removes a dropdown ticket field option.

Zendesk

Reply to a Side Conversation

Replies a side conversation by its ID and the ticket ID. This feature is only available if it has been enabled by the administrator.

Zendesk

Soft Delete a Ticket

Soft deletes a ticket.

Zendesk

Update a Group

Updates a group.

Zendesk

Update an Organization

Updates an organization.

Zendesk

Update a Side Conversation

Updates the state or subject of the side conversation by its ID and the ticket ID. This feature is only available if it has been enabled by the administrator.

Zendesk

Update a Ticket

Updates a ticket. The update allows for adding a new comment too.

Zendesk

Update a User

Updates a user.

Zendesk

Upload Attachments

Uploads attachments for future use in a ticket.

Workstack

Create a Meeting

Creates a new meeting.

Workstack

Create a Project

Creates a new project.

Workstack

Create a Task

Creates a new task.

Workstack

Create a Todo

Creates a new todo.

Workstack

Create a Todo List

Creates a new todo list.

Workstack

Delete a Meeting

Deletes an existing meeting by ID.

Workstack

Delete a Project

Deletes an existing project by ID.

Workstack

Delete a Task

Deletes an existing task by ID.

Workstack

Delete a Todo

Deletes an existing todo by ID.

Workstack

Delete a Todo List

Deletes an existing todo list.

Workstack

Get a Meeting

Retrieves an existing meeting by ID.

Workstack

Get a Project

Retrieves an existing project by ID.

Workstack

Get a Task

Retrieves an existing task by ID.

Workstack

Get a Todo

Retrieves a todo by ID.

Workstack

Get a Todo List

Retrieves an existing todo list by ID.

Workstack

Make an API Call

Performs an arbitrary authorized API call.

Workstack

Update a Meeting

Updates an existing meeting by ID.

Workstack

Update a Project

Updates an exting project by ID.

Workstack

Update a Task

Updates an existing task by ID.

Workstack

Update a Todo

Updates an existing todo by ID.

Workstack

Update a Todo List

Updates an existing todo list.

Searches

Zendesk

List a Ticket's Comments

Retrieves the comments on a ticket.

Zendesk

List Groups

Retrieves all groups.

Zendesk

List Organizations

Retrieves all organizations.

Zendesk

List Side Conversation Events

Retrieves a list of side conversation events on the side conversation by its ID and the ticket ID. This feature is only available if it has been enabled by the administrator.

Zendesk

List Side Conversations

Retrieves a list of side conversations on the given ticket. This feature is only available if it has been enabled by the administrator.

Zendesk

List Soft Deleted Tickets

Retrieves tickets that were soft deleted.

Zendesk

List Ticket Custom Field Options

Lists the options of a ticket custom field.

Zendesk

List Tickets

Retrieves all tickets (except for archived or soft deleted tickets).

Zendesk

List Users

Retrieves all users or a group's users or an organization's users.

Zendesk

Search Anything

Retrieves any kind of object matching your query.

Zendesk

Search Organizations

Searches for an organization that matches the specified criteria.

Zendesk

Search Tickets

Searches for a ticket that matches the specified criteria. Does not list soft deleted tickets.

Zendesk

Search Users

Searches for a user that matches the specified criteria.

Workstack

List All Todos Without a Project

Lists all todos without a project.

Workstack

List Meetings

Lists all meetings.

Workstack

List Projects

Lists all projects.

Workstack

List Tasks for a User

Retrieves all tasks for an existing user.

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