Zendesk, Thinkific Integrations

Thinkific
Zendesk
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Triggers

Zendesk

Watch Article Comments

Checks whether new comments were added to an article.

Zendesk

Watch Articles

Checks whether new articles were created.

Zendesk

Watch a Ticket's Comments

Checks whether new comments were made on a specified ticket.

Zendesk

Watch Events INSTANT

Watches specific events configured by the user through Zendesk triggers or automations.

Zendesk

Watch Forum Post Comments

Checks whether new comments were added to a forum post.

Zendesk

Watch Forum Posts

Checks whether new forum posts were created.

Zendesk

Watch Groups

Checks whether new groups were created.

Zendesk

Watch Organizations

Checks whether new organizations were created.

Zendesk

Watch Ticket Activity

Checks whether there are new audits (activity) on a ticket.

Zendesk

Watch Tickets

Checks whether new tickets were created.

Zendesk

Watch Tickets in a View

Checks whether new tickets were created in a view.

Zendesk

Watch Users

Checks whether new users were created.

Zendesk

Watch Views

Checks whether new views were created.

Thinkific

Watch Enrollment Completed INSTANT

Triggers when an enrollment completed.

Thinkific

Watch Enrollment Created INSTANT

Triggers when an enrollment creates.

Thinkific

Watch Enrollment Progress INSTANT

Triggers when enrollment new progress.

Thinkific

Watch Enrollment Trial INSTANT

Triggers when enrollment trial.

Thinkific

Watch New User INSTANT

Triggers when registering a new user.

Thinkific

Watch Order Created INSTANT

Triggers when order created.

Actions

Zendesk

Add, Replace or Remove Tags

Adds tags or replaces existing tags of a ticket, user or organization.

Zendesk

Create a Group

Creates a group.

Zendesk

Create a Side Conversation

Creates a new side conversation by the ticket ID. This feature is only available if it has been enabled by the administrator.

Zendesk

Create a Ticket

Creates a ticket.

Zendesk

Create a Ticket Comment

Creates a ticket comment.

Zendesk

Create or Update an Organization

Creates or updates an organization.

Zendesk

Create or Update a Ticket Field Option

Creates or updates a drop-down ticket field option.

Zendesk

Create or Update a User

Creates a user.

Zendesk

Delete a Group

Deletes a group.

Zendesk

Delete an Organization

Deletes an organization.

Zendesk

Delete a User

Deletes a user.

Zendesk

Get a Group

Retrieves a group.

Zendesk

Get an Organization

Retrieves an organization.

Zendesk

Get a Side Conversation

Retrieves the details of a side conversation by its ID and the ticket ID. This feature is only available if it has been enabled by the administrator.

Zendesk

Get a Ticket

Retrieves a ticket.

Zendesk

Get a User

Retrieves a user.

Zendesk

Get User Related Information

Retrieves information related to a user's ticket, topics, subscriptions, etc.

Zendesk

Make an API Call

Performs an arbitrary authorized API call.

Zendesk

Merge Tickets

Merges tickets into a single ticket.

Zendesk

Permanently Delete a Ticket

Deletes a ticket permanently.

Zendesk

Remove a Ticket Field Option

Removes a dropdown ticket field option.

Zendesk

Reply to a Side Conversation

Replies a side conversation by its ID and the ticket ID. This feature is only available if it has been enabled by the administrator.

Zendesk

Soft Delete a Ticket

Soft deletes a ticket.

Zendesk

Update a Group

Updates a group.

Zendesk

Update an Organization

Updates an organization.

Zendesk

Update a Side Conversation

Updates the state or subject of the side conversation by its ID and the ticket ID. This feature is only available if it has been enabled by the administrator.

Zendesk

Update a Ticket

Updates a ticket. The update allows for adding a new comment too.

Zendesk

Update a User

Updates a user.

Zendesk

Upload Attachments

Uploads attachments for future use in a ticket.

Thinkific

Create a Category

Creates a new Category in Thinkific under the specified data source.

Thinkific

Create a Coupon

Creates a new coupon in Thinkific under the specified data source.

Thinkific

Create an Instructor

Creates a new instructor in Thinkific under the specified data source.

Thinkific

Create a Promotion

Creates a new promotion in Thinkific under the specified data source.

Thinkific

Create a User

Creates a user object in Thinkific under the specified data source.

Thinkific

Delete a Category

Deletes the category identified by the provided ID.

Thinkific

Delete a Coupon

Deletes a coupon identified by the provided ID.

Thinkific

Delete an Instructor

Deletes the instructor identified by the provided ID.

Thinkific

Delete a Promotion

Deletes a promotion by the provided id.

Thinkific

Delete a User

Deletes a user identified by the provided ID.

Thinkific

Get a Category

Retrieves a category identified by the provided ID.

Thinkific

Get a Coupon

Retrieves a coupon identified by the provided ID.

Thinkific

Get an Instructor

Returns the instructor identified by the provided ID.

Thinkific

Get a Promotion

Gets a promotion by the provided id.

Thinkific

Get a User

Retrieves a user identified by the provided ID.

Thinkific

Make an API Call

Performs an arbitrary authorized API call.

Thinkific

Update a Category

Updates the Category identified by the provided ID.

Thinkific

Update a Coupon

Updates an existing coupon.

Thinkific

Update an Instructor

Updates the Instructor identified by the provided ID.

Thinkific

Update a Promotion

Updates a promotion by the provided id.

Thinkific

Update a User

Updates the user specified by the provided ID.

Searches

Zendesk

List a Ticket's Comments

Retrieves the comments on a ticket.

Zendesk

List Groups

Retrieves all groups.

Zendesk

List Organizations

Retrieves all organizations.

Zendesk

List Side Conversation Events

Retrieves a list of side conversation events on the side conversation by its ID and the ticket ID. This feature is only available if it has been enabled by the administrator.

Zendesk

List Side Conversations

Retrieves a list of side conversations on the given ticket. This feature is only available if it has been enabled by the administrator.

Zendesk

List Soft Deleted Tickets

Retrieves tickets that were soft deleted.

Zendesk

List Ticket Custom Field Options

Lists the options of a ticket custom field.

Zendesk

List Tickets

Retrieves all tickets (except for archived or soft deleted tickets).

Zendesk

List Users

Retrieves all users or a group's users or an organization's users.

Zendesk

Search Anything

Retrieves any kind of object matching your query.

Zendesk

Search Organizations

Searches for an organization that matches the specified criteria.

Zendesk

Search Tickets

Searches for a ticket that matches the specified criteria. Does not list soft deleted tickets.

Zendesk

Search Users

Searches for a user that matches the specified criteria.

Thinkific

List Categories

Retrieves a list of categories.

Thinkific

List Coupons

Retrieves a list of all coupons.

Thinkific

List Instructors

Retrieve a list of instructors.

Thinkific

List Promotions

Retrieves a list of all promotions.

Thinkific

Search Users

Retrieve a list of users.

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