Telegram Bot, Zendesk Integrations

Telegram Bot
Zendesk
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Triggers

Telegram Bot

Watch Updates INSTANT

Triggers when there is a new update from your Telegram Desktop application.

Zendesk

Watch Article Comments

Checks whether new comments were added to an article.

Zendesk

Watch Articles

Checks whether new articles were created.

Zendesk

Watch a Ticket's Comments

Checks whether new comments were made on a specified ticket.

Zendesk

Watch Events INSTANT

Watches specific events configured by the user through Zendesk triggers or automations.

Zendesk

Watch Forum Post Comments

Checks whether new comments were added to a forum post.

Zendesk

Watch Forum Posts

Checks whether new forum posts were created.

Zendesk

Watch Groups

Checks whether new groups were created.

Zendesk

Watch Organizations

Checks whether new organizations were created.

Zendesk

Watch Ticket Activity

Checks whether there are new audits (activity) on a ticket.

Zendesk

Watch Tickets

Checks whether new tickets were created.

Zendesk

Watch Tickets in a View

Checks whether new tickets were created in a view.

Zendesk

Watch Users

Checks whether new users were created.

Zendesk

Watch Views

Checks whether new views were created.

Actions

Telegram Bot

Delete a Message

Deletes a message. A message can only be deleted if it was sent less than 48 hours ago.

Telegram Bot

Download a File

Downloads a file from the Telegram server.

Telegram Bot

Edit a Media Message

Edits photo or video messages.

Telegram Bot

Edit a Text Message

Edits text or game messages.

Telegram Bot

Forward a Message

Forwards messages of any kind. This module can be used to forward messages only within Telegram.

Telegram Bot

Get the Number of Members in a Chat

Use this module to get the number of members in a chat. Returns Int on success.

Telegram Bot

Kick a Chat Member

Use this method to kick a user from a group, a supergroup or a channel. The bot must be an administrator in the chat for this to work and must have the appropriate admin rights.

Telegram Bot

Make an API Call

Performs an arbitrary authorized API call.

Telegram Bot

Pin a Message

Pins a message.

Telegram Bot

Promote a Chat Member

Use this method to promote or demote a user in a supergroup or a channel. The bot must be an administrator in the chat for this to work and must have the appropriate admin rights.

Telegram Bot

Restrict a Chat Member

Use this method to restrict a user in a supergroup.

Telegram Bot

Send a Document/Image

Sends a document or an image to your Telegram Desktop application.

Telegram Bot

Send an Album (Media Group)

Sends a group of photos or videos as an album.

Telegram Bot

Send an Audio File

Sends an audio file to your Telegram Desktop application.

Telegram Bot

Send a Photo

Sends a photo to your Telegram Desktop application.

Telegram Bot

Send a Sticker

Sends a .webp sticker to your Telegram Desktop application.

Telegram Bot

Send a Text Message or a Reply

Sends a text message or a reply to your Telegram Desktop application.

Telegram Bot

Send a Video

Sends a video file to your Telegram Desktop application.

Telegram Bot

Send a Video Note

As of v.4.0, Telegram clients support rounded square mp4 videos of up to 1 minute long. Use this method to send video messages.

Telegram Bot

Send a Voice Message

Sends a voice message

Telegram Bot

Send Media by URL or ID

Sends a file (document, photo, video, audio, ...) by HTTP URL or by ID that exists on the Telegram servers.

Telegram Bot

Unpin a Message

Unpins a message.

Zendesk

Add, Replace or Remove Tags

Adds tags or replaces existing tags of a ticket, user or organization.

Zendesk

Create a Group

Creates a group.

Zendesk

Create a Side Conversation

Creates a new side conversation by the ticket ID. This feature is only available if it has been enabled by the administrator.

Zendesk

Create a Ticket

Creates a ticket.

Zendesk

Create a Ticket Comment

Creates a ticket comment.

Zendesk

Create or Update an Organization

Creates or updates an organization.

Zendesk

Create or Update a Ticket Field Option

Creates or updates a drop-down ticket field option.

Zendesk

Create or Update a User

Creates a user.

Zendesk

Delete a Group

Deletes a group.

Zendesk

Delete an Organization

Deletes an organization.

Zendesk

Delete a User

Deletes a user.

Zendesk

Get a Group

Retrieves a group.

Zendesk

Get an Organization

Retrieves an organization.

Zendesk

Get a Side Conversation

Retrieves the details of a side conversation by its ID and the ticket ID. This feature is only available if it has been enabled by the administrator.

Zendesk

Get a Ticket

Retrieves a ticket.

Zendesk

Get a User

Retrieves a user.

Zendesk

Get User Related Information

Retrieves information related to a user's ticket, topics, subscriptions, etc.

Zendesk

Make an API Call

Performs an arbitrary authorized API call.

Zendesk

Merge Tickets

Merges tickets into a single ticket.

Zendesk

Permanently Delete a Ticket

Deletes a ticket permanently.

Zendesk

Remove a Ticket Field Option

Removes a dropdown ticket field option.

Zendesk

Reply to a Side Conversation

Replies a side conversation by its ID and the ticket ID. This feature is only available if it has been enabled by the administrator.

Zendesk

Soft Delete a Ticket

Soft deletes a ticket.

Zendesk

Update a Group

Updates a group.

Zendesk

Update an Organization

Updates an organization.

Zendesk

Update a Side Conversation

Updates the state or subject of the side conversation by its ID and the ticket ID. This feature is only available if it has been enabled by the administrator.

Zendesk

Update a Ticket

Updates a ticket. The update allows for adding a new comment too.

Zendesk

Update a User

Updates a user.

Zendesk

Upload Attachments

Uploads attachments for future use in a ticket.

Searches

Telegram Bot

List Administrators in a Chat

Use this modules to get a list of administrators in a chat.

Telegram Bot

List Chats

List available Telegram chats. By default, chats starting with the earliest unconfirmed update are returned. If you want to list more, you need to set the offset. This module cannot be used with webhooks. To use this module, you must switch off and remove all your Telegram webhooks.

Telegram Bot

List Updates

Retrieves a list of updates from the Telegram server. By default, updates starting with the earliest unconfirmed update are returned. If you want to list more, you need to set the offset. This module cannot be used with webhooks. To use this module, you must switch off and remove all your Telegram webhooks.

Zendesk

List a Ticket's Comments

Retrieves the comments on a ticket.

Zendesk

List Groups

Retrieves all groups.

Zendesk

List Organizations

Retrieves all organizations.

Zendesk

List Side Conversation Events

Retrieves a list of side conversation events on the side conversation by its ID and the ticket ID. This feature is only available if it has been enabled by the administrator.

Zendesk

List Side Conversations

Retrieves a list of side conversations on the given ticket. This feature is only available if it has been enabled by the administrator.

Zendesk

List Soft Deleted Tickets

Retrieves tickets that were soft deleted.

Zendesk

List Ticket Custom Field Options

Lists the options of a ticket custom field.

Zendesk

List Tickets

Retrieves all tickets (except for archived or soft deleted tickets).

Zendesk

List Users

Retrieves all users or a group's users or an organization's users.

Zendesk

Search Anything

Retrieves any kind of object matching your query.

Zendesk

Search Organizations

Searches for an organization that matches the specified criteria.

Zendesk

Search Tickets

Searches for a ticket that matches the specified criteria. Does not list soft deleted tickets.

Zendesk

Search Users

Searches for a user that matches the specified criteria.

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