Formstack Documents, Teamwork Desk, Zendesk Integrations
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Triggers when an event related to tickets, customers, agents, threads or inboxes, is occured according to your settings in your Teamwork Desk.
Checks whether new comments were added to an article.
Checks whether new articles were created.
Checks whether new comments were made on a specified ticket.
Watches specific events configured by the user through Zendesk triggers or automations.
Checks whether new comments were added to a forum post.
Checks whether new forum posts were created.
Checks whether new groups were created.
Checks whether new organizations were created.
Checks whether there are new audits (activity) on a ticket.
Checks whether new tickets were created.
Checks whether new tickets were created in a view.
Checks whether new users were created.
Checks whether new views were created.
Send data to your Data Route
Merge your document with data
Adds a reply to the ticket.
Creates a new category within a site.
Creates a new customer.
Creates a new helpdocs site.
Creates a new inbox.
Creates a new ticket.
Deletes an article.
Deletes a category within a site.
Deletes a customer.
Deletes a helpdocs site.
Deletes an inbox.
Deletes a ticket
Gets the details of an article.
Gets the details of a customer.
Gets the details of a helpdocs site.
Gets the details of an inbox.
Gets the details of a ticket.
Performs an arbitrary authorized API call.
Updates an article.
Updates a category within a site.
Updates a customer.
Updates a helpdocs site.
Updates a ticket.
Adds tags or replaces existing tags of a ticket, user or organization.
Creates a group.
Creates a new side conversation by the ticket ID. This feature is only available if it has been enabled by the administrator.
Creates a ticket.
Creates a ticket comment.
Creates or updates an organization.
Creates or updates a drop-down ticket field option.
Creates a user.
Deletes a group.
Deletes an organization.
Deletes a user.
Retrieves a group.
Retrieves an organization.
Retrieves the details of a side conversation by its ID and the ticket ID. This feature is only available if it has been enabled by the administrator.
Retrieves a ticket.
Retrieves a user.
Retrieves information related to a user's ticket, topics, subscriptions, etc.
Performs an arbitrary authorized API call.
Merges tickets into a single ticket.
Deletes a ticket permanently.
Removes a dropdown ticket field option.
Replies a side conversation by its ID and the ticket ID. This feature is only available if it has been enabled by the administrator.
Soft deletes a ticket.
Updates a group.
Updates an organization.
Updates the state or subject of the side conversation by its ID and the ticket ID. This feature is only available if it has been enabled by the administrator.
Updates a ticket. The update allows for adding a new comment too.
Updates a user.
Uploads attachments for future use in a ticket.
Retrieves a list of all articles within a category or site.
Retrieves a list of all categories within a helpdocs site.
Retrieves a list of all customers.
Retrieves a list of all helpdocs sites.
Retrieves a list of all inboxes.
Retrieves a list of all tickets.
Retrieves the comments on a ticket.
Retrieves all groups.
Retrieves all organizations.
Retrieves a list of side conversation events on the side conversation by its ID and the ticket ID. This feature is only available if it has been enabled by the administrator.
Retrieves a list of side conversations on the given ticket. This feature is only available if it has been enabled by the administrator.
Retrieves tickets that were soft deleted.
Lists the options of a ticket custom field.
Retrieves all tickets (except for archived or soft deleted tickets).
Retrieves all users or a group's users or an organization's users.
Retrieves any kind of object matching your query.
Searches for an organization that matches the specified criteria.
Searches for a ticket that matches the specified criteria. Does not list soft deleted tickets.
Searches for a user that matches the specified criteria.