Zendesk, Teamleader Integrations

Teamleader
Zendesk
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Triggers

Zendesk

Watch Article Comments

Checks whether new comments were added to an article.

Zendesk

Watch Articles

Checks whether new articles were created.

Zendesk

Watch a Ticket's Comments

Checks whether new comments were made on a specified ticket.

Zendesk

Watch Events INSTANT

Watches specific events configured by the user through Zendesk triggers or automations.

Zendesk

Watch Forum Post Comments

Checks whether new comments were added to a forum post.

Zendesk

Watch Forum Posts

Checks whether new forum posts were created.

Zendesk

Watch Groups

Checks whether new groups were created.

Zendesk

Watch Organizations

Checks whether new organizations were created.

Zendesk

Watch Ticket Activity

Checks whether there are new audits (activity) on a ticket.

Zendesk

Watch Tickets

Checks whether new tickets were created.

Zendesk

Watch Tickets in a View

Checks whether new tickets were created in a view.

Zendesk

Watch Users

Checks whether new users were created.

Zendesk

Watch Views

Checks whether new views were created.

Teamleader

Watch Accepted Deals INSTANT

Triggers when a deal is accepted.

Teamleader

Watch Booked Invoices INSTANT

Triggers when an invoice has been booked.

Teamleader

Watch Companies INSTANT

Triggers when a new company is added.

Teamleader

Watch Companies Updated

Triggers when a company has been updated.

Teamleader

Watch Company Updated INSTANT

Triggers when a company has been updated.

Teamleader

Watch Contacts INSTANT

Triggers when a new contact is added.

Teamleader

Watch Contacts Updated

Triggers when a contact has been updated.

Teamleader

Watch Contact Updated INSTANT

Triggers when a contact has been updated.

Teamleader

Watch Deal Phases INSTANT

Triggers when a deal enters a different phase.

Teamleader

Watch Deals INSTANT

Triggers when a new deal is created.

Teamleader

Watch Milestones INSTANT

Triggers when a new milestone has been added.

Teamleader

Watch Paid Invoices INSTANT

Triggers when an invoice is paid.

Teamleader

Watch Projects INSTANT

Triggers when a new project has been created.

Teamleader

Watch Sent Invoices INSTANT

Triggers when an invoice has been sent.

Teamleader

Watch Users Deactivated INSTANT

Triggers when a user has been deactivated.

Actions

Zendesk

Add, Replace or Remove Tags

Adds tags or replaces existing tags of a ticket, user or organization.

Zendesk

Create a Group

Creates a group.

Zendesk

Create a Side Conversation

Creates a new side conversation by the ticket ID. This feature is only available if it has been enabled by the administrator.

Zendesk

Create a Ticket

Creates a ticket.

Zendesk

Create a Ticket Comment

Creates a ticket comment.

Zendesk

Create or Update an Organization

Creates or updates an organization.

Zendesk

Create or Update a Ticket Field Option

Creates or updates a drop-down ticket field option.

Zendesk

Create or Update a User

Creates a user.

Zendesk

Delete a Group

Deletes a group.

Zendesk

Delete an Organization

Deletes an organization.

Zendesk

Delete a User

Deletes a user.

Zendesk

Get a Group

Retrieves a group.

Zendesk

Get an Organization

Retrieves an organization.

Zendesk

Get a Side Conversation

Retrieves the details of a side conversation by its ID and the ticket ID. This feature is only available if it has been enabled by the administrator.

Zendesk

Get a Ticket

Retrieves a ticket.

Zendesk

Get a User

Retrieves a user.

Zendesk

Get User Related Information

Retrieves information related to a user's ticket, topics, subscriptions, etc.

Zendesk

Make an API Call

Performs an arbitrary authorized API call.

Zendesk

Merge Tickets

Merges tickets into a single ticket.

Zendesk

Permanently Delete a Ticket

Deletes a ticket permanently.

Zendesk

Remove a Ticket Field Option

Removes a dropdown ticket field option.

Zendesk

Reply to a Side Conversation

Replies a side conversation by its ID and the ticket ID. This feature is only available if it has been enabled by the administrator.

Zendesk

Soft Delete a Ticket

Soft deletes a ticket.

Zendesk

Update a Group

Updates a group.

Zendesk

Update an Organization

Updates an organization.

Zendesk

Update a Side Conversation

Updates the state or subject of the side conversation by its ID and the ticket ID. This feature is only available if it has been enabled by the administrator.

Zendesk

Update a Ticket

Updates a ticket. The update allows for adding a new comment too.

Zendesk

Update a User

Updates a user.

Zendesk

Upload Attachments

Uploads attachments for future use in a ticket.

Teamleader

Add a Participant to a Project

Adds a participant to a project specified by ID.

Teamleader

Add a Time Tracking Entry

Adds a time tracking entry.

Teamleader

Book an Invoice

Books a draft invoice.

Teamleader

Cancel an Event

Cancels an event specified by ID.

Teamleader

Close a Project

Closes a project specified by ID.

Teamleader

Complete a Task

Marks a task completed.

Teamleader

Create a Company

Creates a new company.

Teamleader

Create a Contact

Creates a new contact.

Teamleader

Create a Deal

Creates a new deal.

Teamleader

Create an Event

Creates a new event.

Teamleader

Create a Project

Creates a new project.

Teamleader

Create a Task

Creates a new task.

Teamleader

Delete a Company

Deletes a company.

Teamleader

Delete a Contact

Deletes a contact.

Teamleader

Delete a Deal

Deletes a deal.

Teamleader

Delete a Project

Removes a project specified by ID.

Teamleader

Delete a Task

Deletes a task specified by ID.

Teamleader

Delete a Time Tracking Entry

Deletes a time tracking entry.

Teamleader

Draft an Invoice

Drafts a new invoice.

Teamleader

Get a Company

Gets information about a company.

Teamleader

Get a Contact

Gets information about a contact.

Teamleader

Get a Deal

Gets information about a deal.

Teamleader

Get an Invoice

Gets information about an invoice.

Teamleader

Get an Invoice URL

Retrieves an URL of an invoice specified by ID.

Teamleader

Get a Project

Retrieves a project specified by ID.

Teamleader

Get a Quotation URL

Retrieves an URL of a quotation specified by ID.

Teamleader

Get a User

Gets information about a user.

Teamleader

Link a Contact to a Company

Links a contact to a company.

Teamleader

Make an API Call

Performs an arbitrary authorized API call.

Teamleader

Reopen a Project

Reopens a project specified by ID.

Teamleader

Reopen a Task

Reopens a task specified by ID.

Teamleader

Schedule a Task

Schedules a task.

Teamleader

Unlink a Contact from a Company

Unlinks a contact from a company.

Teamleader

Update a Company

Updates a company's information.

Teamleader

Update a Contact

Updates a contact's information.

Teamleader

Update a Deal

Updates a deal.

Teamleader

Update an Event

Updates an event specified by ID.

Teamleader

Update a Participant of a Project

Updates a participant of a project.

Teamleader

Update a Project

Updates a project specified by ID.

Teamleader

Update a Task

Updates a task specified by ID.

Teamleader

Update a Time Tracking Entry

Updates a time tracking entry specified by ID.

Searches

Zendesk

List a Ticket's Comments

Retrieves the comments on a ticket.

Zendesk

List Groups

Retrieves all groups.

Zendesk

List Organizations

Retrieves all organizations.

Zendesk

List Side Conversation Events

Retrieves a list of side conversation events on the side conversation by its ID and the ticket ID. This feature is only available if it has been enabled by the administrator.

Zendesk

List Side Conversations

Retrieves a list of side conversations on the given ticket. This feature is only available if it has been enabled by the administrator.

Zendesk

List Soft Deleted Tickets

Retrieves tickets that were soft deleted.

Zendesk

List Ticket Custom Field Options

Lists the options of a ticket custom field.

Zendesk

List Tickets

Retrieves all tickets (except for archived or soft deleted tickets).

Zendesk

List Users

Retrieves all users or a group's users or an organization's users.

Zendesk

Search Anything

Retrieves any kind of object matching your query.

Zendesk

Search Organizations

Searches for an organization that matches the specified criteria.

Zendesk

Search Tickets

Searches for a ticket that matches the specified criteria. Does not list soft deleted tickets.

Zendesk

Search Users

Searches for a user that matches the specified criteria.

Teamleader

List Companies

Lists companies.

Teamleader

List Contacts

Lists contacts.

Teamleader

List Deals

Lists deals.

Teamleader

List Quotations

Searches for quotations or lists them all.

Teamleader

Search Invoices

Searches for invoices or lists them all.

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