Checks whether new comments were added to an article.
Checks whether new articles were created.
Checks whether new comments were made on a specified ticket.
Watches specific events configured by the user through Zendesk triggers or automations.
Checks whether new comments were added to a forum post.
Checks whether new forum posts were created.
Checks whether new groups were created.
Checks whether new organizations were created.
Checks whether there are new audits (activity) on a ticket.
Checks whether new tickets were created.
Checks whether new tickets were created in a view.
Checks whether new users were created.
Checks whether new views were created.
Triggers when a new response event occurs.
Adds tags or replaces existing tags of a ticket, user or organization.
Creates a group.
Creates a ticket.
Creates a ticket comment.
Creates or updates an organization.
Creates or updates a drop-down ticket field option.
Creates a user.
Deletes a group.
Deletes an organization.
Deletes a user.
Retrieves a group.
Retrieves an organization.
Retrieves a ticket.
Retrieves a user.
Retrieves information related to a user's ticket, topics, subscriptions, etc.
Performs an arbitrary authorized API call.
Merges tickets into a single ticket.
Deletes a ticket permanently.
Removes a dropdown ticket field option.
Soft deletes a ticket.
Updates a group.
Updates an organization.
Updates a ticket. The update allows for adding a new comment too.
Updates a user.
Uploads attachments for future use in a ticket.
Create contact if it does not already exist or updates them if they do.
This action creates a new contact.
Deletes a contact.
This action edits a contact with given ID. Please be aware of that at this point you need to set all values at once or they will be unset. Example: You have a contact named "Peter" with with phone number "01234567890". If you submit the action omitting the phone number, it will now be empty. This action cannot be undone, so be careful.
This action returns the account balance.
This action retrieves the status information for a single SMS message ID.
This action performs a Calling Name Delivery lookup.
This action queries the national and international format of any mobile phone number. In addition, you will receive the corresponding network operator for the phone number as information (without porting information).
This action performs a Home Location Register lookup.
This action performs a Mobile Number Portability lookup.
This performs an arbitrary authorized API call.
This action issues a text to speech voice call to a phone number.
This action sends one/multiple SMS to one/multiple user(s).
This action validates caller IDs for our Voice API. Returns a code on successful validation. Simultaneously the given number receives a call from us where the recipient needs to enter the code via DTMF.
Retrieves the comments on a ticket.
Retrieves all groups.
Retrieves all organizations.
Retrieves tickets that were soft deleted.
Lists the options of a ticket custom field.
Retrieves all tickets (except for archived or soft deleted tickets).
Retrieves all users or a group's users or an organization's users.
Retrieves any kind of object matching your query.
Searches for an organization that matches the specified criteria.
Searches for a ticket that matches the specified criteria. Does not list soft deleted tickets.
Searches for a user that matches the specified criteria.
This action get detailed statistics of your account.
This action retrieves the pricing information for a specific country or all.
This action retrieves all contacts.