Slack, Freshdesk Integrations

Slack
Freshdesk
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Triggers

Slack

Listen for new events INSTANT

Triggers when a new event is created.

Slack

Watch files

Slack

Watch messages

Triggers when a user posts a new message.

Slack

Watch users

Freshdesk

Watch tickets

Triggers when a new ticket is created.

Actions

Slack

Add a reminder

Slack

Add a star to an item

Slack

Create a channel

Slack

Create a message

Slack

Create a post

Slack

Create a private channel

Slack

Delete a file

Slack

Delete a message

Slack

Download a file

Slack

Get a private channel

Slack

Get a public channel

Slack

Get file info

Slack

Invite a user to a channel

Slack

List files

Slack

List private channels

Slack

List public channels

Slack

List users

Slack

Remove a star from an item

Slack

Search messages

Slack

Set a status

Slack

Update a message

Slack

Upload a file

Freshdesk

Delete a ticket

Deletes a ticket.

Freshdesk

Delete a contact

Deletes a contact.

Freshdesk

Create a contact

Creates a contact.

Freshdesk

Create an outbound email

Creates an outbound email.

Freshdesk

Create a reply

Creates a reply to a specific ticket.

Freshdesk

Update a ticket

Updates a ticket with entered information.

Freshdesk

View a company

Retrieves a detail of a company.

Freshdesk

View an agent

Retrieves a detail of an agent.

Freshdesk

Create a note

Creates a note.

Freshdesk

Update a contact

Updates a contact.

Freshdesk

Create a ticket

Creates a new ticket.

Iterators

Slack

Retrieve fields inside a message attachment

Processes fields inside a message attachment one at a time.

Slack

Retrieve message attachments

Processes message attachments one at a time.

Searches

Freshdesk

List all contacts

Lists all contacts.

Freshdesk

List all conversations of a ticket

Lists all conversations of a ticket.

Freshdesk

List all satisfaction ratings of a ticket

Lists all satisfaction ratings of a ticket.

Freshdesk

List all time entries of a ticket

Lists all time entries of a ticket.

Freshdesk

View a contact

Allows you to view a specific contact.

Freshdesk

View a ticket

Allows you to view a specific ticket

Freshdesk

List all tickets

Lists all tickets.

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