Zendesk, Sendinblue Integrations

Sendinblue
Zendesk
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Triggers

Zendesk

Watch Article Comments

Checks whether new comments were added to an article.

Zendesk

Watch Articles

Checks whether new articles were created.

Zendesk

Watch a Ticket's Comments

Checks whether new comments were made on a specified ticket.

Zendesk

Watch Events INSTANT

Watches specific events configured by the user through Zendesk triggers or automations.

Zendesk

Watch Forum Post Comments

Checks whether new comments were added to a forum post.

Zendesk

Watch Forum Posts

Checks whether new forum posts were created.

Zendesk

Watch Groups

Checks whether new groups were created.

Zendesk

Watch Organizations

Checks whether new organizations were created.

Zendesk

Watch Ticket Activity

Checks whether there are new audits (activity) on a ticket.

Zendesk

Watch Tickets

Checks whether new tickets were created.

Zendesk

Watch Tickets in a View

Checks whether new tickets were created in a view.

Zendesk

Watch Users

Checks whether new users were created.

Zendesk

Watch Views

Checks whether new views were created.

Sendinblue

New Event INSTANT

Triggers when a new email event occurs.

Sendinblue

Watch Contacts

Triggers when a new contact is created.

Sendinblue

Watch Email Campaigns

Triggers when a new email campaign is created.

Sendinblue

Watch Folders

Triggers when a new folder is created.

Sendinblue

Watch Lists

Triggers when a new list is created.

Actions

Zendesk

Add, Replace or Remove Tags

Adds tags or replaces existing tags of a ticket, user or organization.

Zendesk

Create a Group

Creates a group.

Zendesk

Create a Side Conversation

Creates a new side conversation by the ticket ID. This feature is only available if it has been enabled by the administrator.

Zendesk

Create a Ticket

Creates a ticket.

Zendesk

Create a Ticket Comment

Creates a ticket comment.

Zendesk

Create or Update an Organization

Creates or updates an organization.

Zendesk

Create or Update a Ticket Field Option

Creates or updates a drop-down ticket field option.

Zendesk

Create or Update a User

Creates a user.

Zendesk

Delete a Group

Deletes a group.

Zendesk

Delete an Organization

Deletes an organization.

Zendesk

Delete a User

Deletes a user.

Zendesk

Get a Group

Retrieves a group.

Zendesk

Get an Organization

Retrieves an organization.

Zendesk

Get a Side Conversation

Retrieves the details of a side conversation by its ID and the ticket ID. This feature is only available if it has been enabled by the administrator.

Zendesk

Get a Ticket

Retrieves a ticket.

Zendesk

Get a User

Retrieves a user.

Zendesk

Get User Related Information

Retrieves information related to a user's ticket, topics, subscriptions, etc.

Zendesk

Make an API Call

Performs an arbitrary authorized API call.

Zendesk

Merge Tickets

Merges tickets into a single ticket.

Zendesk

Permanently Delete a Ticket

Deletes a ticket permanently.

Zendesk

Remove a Ticket Field Option

Removes a dropdown ticket field option.

Zendesk

Reply to a Side Conversation

Replies a side conversation by its ID and the ticket ID. This feature is only available if it has been enabled by the administrator.

Zendesk

Soft Delete a Ticket

Soft deletes a ticket.

Zendesk

Update a Group

Updates a group.

Zendesk

Update an Organization

Updates an organization.

Zendesk

Update a Side Conversation

Updates the state or subject of the side conversation by its ID and the ticket ID. This feature is only available if it has been enabled by the administrator.

Zendesk

Update a Ticket

Updates a ticket. The update allows for adding a new comment too.

Zendesk

Update a User

Updates a user.

Zendesk

Upload Attachments

Uploads attachments for future use in a ticket.

Sendinblue

Add Existing Contacts to a List

Adds existing contacts to a list.

Sendinblue

Create a Contact

Creates a contact.

Sendinblue

Create a Folder

Creates a folder.

Sendinblue

Create a List

Creates a list.

Sendinblue

Create an Email Campaign

Creates a new campaign.

Sendinblue

Delete a Contact

Deletes a contact.

Sendinblue

Delete a Folder

Deletes a folder.

Sendinblue

Delete a List

Deletes a list.

Sendinblue

Delete an Email Campaign

Deletes an email campaign.

Sendinblue

Get a Contact

Return details about a contact.

Sendinblue

Get a Folder

Returns details about a folder.

Sendinblue

Get a List

Returns details about a list.

Sendinblue

Get an Email Campaign

Returns details about an email campaign.

Sendinblue

Get My Account

Return details about my account.

Sendinblue

Make an API Call

Performs an arbitrary authorized API call.

Sendinblue

Send a Campaign Report

Sends a PDF campaign report to the specific email.

Sendinblue

Send an Email

Sends a transactional email.

Sendinblue

Send a SMS

Sends a transactional SMS.

Sendinblue

Update a Contact

Updates a contact.

Sendinblue

Update a Folder

Updates a folder.

Sendinblue

Update a List

Updates a list.

Sendinblue

Update an Email Campaign

Updates an email campaign.

Searches

Zendesk

List a Ticket's Comments

Retrieves the comments on a ticket.

Zendesk

List Groups

Retrieves all groups.

Zendesk

List Organizations

Retrieves all organizations.

Zendesk

List Side Conversation Events

Retrieves a list of side conversation events on the side conversation by its ID and the ticket ID. This feature is only available if it has been enabled by the administrator.

Zendesk

List Side Conversations

Retrieves a list of side conversations on the given ticket. This feature is only available if it has been enabled by the administrator.

Zendesk

List Soft Deleted Tickets

Retrieves tickets that were soft deleted.

Zendesk

List Ticket Custom Field Options

Lists the options of a ticket custom field.

Zendesk

List Tickets

Retrieves all tickets (except for archived or soft deleted tickets).

Zendesk

List Users

Retrieves all users or a group's users or an organization's users.

Zendesk

Search Anything

Retrieves any kind of object matching your query.

Zendesk

Search Organizations

Searches for an organization that matches the specified criteria.

Zendesk

Search Tickets

Searches for a ticket that matches the specified criteria. Does not list soft deleted tickets.

Zendesk

Search Users

Searches for a user that matches the specified criteria.

Sendinblue

List Contacts

Lists all contacts.

Sendinblue

List Contacts in a List

Lists all contacts in a list.

Sendinblue

List Email Campaigns

List all email campaigns.

Sendinblue

List Folders

Lists all folders.

Sendinblue

List Lists

Lists all lists.

Sendinblue

List Lists in Folder

Lists lists in a folder.

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