Salesforce, SolarWinds Service Desk Integrations

Salesforce
SolarWinds Service Desk
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Triggers

Salesforce

Watch Jobs

Triggers when a bulk data job is created.

Salesforce

Watch Records

Triggers when a record is created or updated in an object.

SolarWinds Service Desk

Watch Contracts

Triggers when a new contract is created.

SolarWinds Service Desk

Watch Hardwares

Triggers when a new hardware is created.

SolarWinds Service Desk

Watch Changes

Triggers when a new change is created.

SolarWinds Service Desk

Watch Incidents

Triggers when a new incident is created.

SolarWinds Service Desk

Watch Other Assets

Triggers when a new other asset is created.

SolarWinds Service Desk

Watch Problems

Triggers when a new problem is created.

SolarWinds Service Desk

Watch Releases

Triggers when a new release is created.

SolarWinds Service Desk

Watch Solutions

Triggers when a new solution is created.

SolarWinds Service Desk

Watch Users

Triggers when a new user is created.

Actions

Salesforce

Complete/Abort a Job

Completes or aborts a job.

Salesforce

Create a Job

Creates a new bulk data job.

Salesforce

Create a Record

Creates a new record in an object.

Salesforce

Delete a Record

Deletes a record.

Salesforce

Download an Attachment/Document

Downloads an attachment or a document.

Salesforce

Get a Record

Gets a specified record in an object.

Salesforce

Make an API Call

Performs an arbitrary authorized API call.

Salesforce

Post a Message to a Chatter Feed

Posts a message to a chatter feed.

Salesforce

Update a Record

Updates an existing record in an object.

Salesforce

Upsert a Record

Upserts a record.

SolarWinds Service Desk

Create a Contract

Creates a new contract.

SolarWinds Service Desk

Create a Hardware

Creates a new hardware.

SolarWinds Service Desk

Create a Change

Creates a new change.

SolarWinds Service Desk

Create an Incident

Creates a new incident.

SolarWinds Service Desk

Create an Other Asset

Creates a new other asset.

SolarWinds Service Desk

Create a Problem

Creates a new problem.

SolarWinds Service Desk

Create a Release

Creates a new release.

SolarWinds Service Desk

Create a Solution

Creates a new solution.

SolarWinds Service Desk

Create a User

Creates a new user.

SolarWinds Service Desk

Delete a Contract

Deletes a contract.

SolarWinds Service Desk

Delete a Hardware

Deletes a hardware.

SolarWinds Service Desk

Delete a Change

Deletes a change.

SolarWinds Service Desk

Delete an Incident

Deletes an incident.

SolarWinds Service Desk

Delete an Other Asset

Deletes an other asset.

SolarWinds Service Desk

Delete a Problem

Deletes a problem.

SolarWinds Service Desk

Delete a Release

Deletes a release.

SolarWinds Service Desk

Delete a Solution

Deletes a solution.

SolarWinds Service Desk

Delete a User

Deletes a user.

SolarWinds Service Desk

Get a Contract

Gets the details of the contract.

SolarWinds Service Desk

Get a Hardware

Gets the details of the hardware.

SolarWinds Service Desk

Get a Change

Gets the datails of the change.

SolarWinds Service Desk

Get an Incident

Gets the datails of the incident.

SolarWinds Service Desk

Get an Other Asset

Gets the details of the other asset.

SolarWinds Service Desk

Get a Problem

Gets the details of the problem.

SolarWinds Service Desk

Get a Release

Gets the details of the release.

SolarWinds Service Desk

Get a Solution

Gets the details of the solution.

SolarWinds Service Desk

Get a User

Gets the details of the user.

SolarWinds Service Desk

Make an API Call

Performs an arbitrary authorized API call.

SolarWinds Service Desk

Update a Contract

Updates an existing contract.

SolarWinds Service Desk

Update a Hardware

Updates an existing hardware.

SolarWinds Service Desk

Update a Change

Updates an existing change.

SolarWinds Service Desk

Update an Incident

Updates an existing incident.

SolarWinds Service Desk

Update an Other Asset

Updates an existing other asset.

SolarWinds Service Desk

Update a Problem

Updates an existing problem.

SolarWinds Service Desk

Update a Release

Updates an existing release.

SolarWinds Service Desk

Update a Solution

Updates an existing solution.

SolarWinds Service Desk

Update a User

Updates an existing user.

Searches

Salesforce

List Jobs

Retrieves all bulk data jobs in the organization.

Salesforce

List/Search Records

Lists or searches for records in an object using filter or SOQL query.

Salesforce

Search Records

Searches for records in an object using SOSL query.

SolarWinds Service Desk

List Contracts

Lists all contracts.

SolarWinds Service Desk

List Hardwares

Lists all hardwares.

SolarWinds Service Desk

List Changes

Lists all changes.

SolarWinds Service Desk

List Incidents

Lists all incidents.

SolarWinds Service Desk

List Other Assets

Lists all other assets.

SolarWinds Service Desk

List Problems

Lists all problems.

SolarWinds Service Desk

List Releases

Lists all releases.

SolarWinds Service Desk

List Solutions

Lists all solutions.

SolarWinds Service Desk

List Users

Lists all users.

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