Zendesk, Paymo Integrations

Paymo
Zendesk
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Triggers

Zendesk

Watch Article Comments

Checks whether new comments were added to an article.

Zendesk

Watch Articles

Checks whether new articles were created.

Zendesk

Watch a Ticket's Comments

Checks whether new comments were made on a specified ticket.

Zendesk

Watch Events INSTANT

Watches specific events configured by the user through Zendesk triggers or automations.

Zendesk

Watch Forum Post Comments

Checks whether new comments were added to a forum post.

Zendesk

Watch Forum Posts

Checks whether new forum posts were created.

Zendesk

Watch Groups

Checks whether new groups were created.

Zendesk

Watch Organizations

Checks whether new organizations were created.

Zendesk

Watch Ticket Activity

Checks whether there are new audits (activity) on a ticket.

Zendesk

Watch Tickets

Checks whether new tickets were created.

Zendesk

Watch Tickets in a View

Checks whether new tickets were created in a view.

Zendesk

Watch Users

Checks whether new users were created.

Zendesk

Watch Views

Checks whether new views were created.

Paymo

Watch New Clients INSTANT

Triggers when a new client has been created.

Paymo

Watch New Invoices INSTANT

Triggers when a new invoice has been created.

Paymo

Watch New Projects INSTANT

Triggers when a new project has been created.

Paymo

Watch New Task Lists INSTANT

Triggers when a new task list has been created.

Paymo

Watch New Tasks INSTANT

Triggers when a new task has been created.

Paymo

Watch New Time Entries INSTANT

Triggers when a new time entry has been created.

Actions

Zendesk

Add, Replace or Remove Tags

Adds tags or replaces existing tags of a ticket, user or organization.

Zendesk

Create a Group

Creates a group.

Zendesk

Create a Side Conversation

Creates a new side conversation by the ticket ID. This feature is only available if it has been enabled by the administrator.

Zendesk

Create a Ticket

Creates a ticket.

Zendesk

Create a Ticket Comment

Creates a ticket comment.

Zendesk

Create or Update an Organization

Creates or updates an organization.

Zendesk

Create or Update a Ticket Field Option

Creates or updates a drop-down ticket field option.

Zendesk

Create or Update a User

Creates a user.

Zendesk

Delete a Group

Deletes a group.

Zendesk

Delete an Organization

Deletes an organization.

Zendesk

Delete a User

Deletes a user.

Zendesk

Get a Group

Retrieves a group.

Zendesk

Get an Organization

Retrieves an organization.

Zendesk

Get a Side Conversation

Retrieves the details of a side conversation by its ID and the ticket ID. This feature is only available if it has been enabled by the administrator.

Zendesk

Get a Ticket

Retrieves a ticket.

Zendesk

Get a User

Retrieves a user.

Zendesk

Get User Related Information

Retrieves information related to a user's ticket, topics, subscriptions, etc.

Zendesk

Make an API Call

Performs an arbitrary authorized API call.

Zendesk

Merge Tickets

Merges tickets into a single ticket.

Zendesk

Permanently Delete a Ticket

Deletes a ticket permanently.

Zendesk

Remove a Ticket Field Option

Removes a dropdown ticket field option.

Zendesk

Reply to a Side Conversation

Replies a side conversation by its ID and the ticket ID. This feature is only available if it has been enabled by the administrator.

Zendesk

Soft Delete a Ticket

Soft deletes a ticket.

Zendesk

Update a Group

Updates a group.

Zendesk

Update an Organization

Updates an organization.

Zendesk

Update a Side Conversation

Updates the state or subject of the side conversation by its ID and the ticket ID. This feature is only available if it has been enabled by the administrator.

Zendesk

Update a Ticket

Updates a ticket. The update allows for adding a new comment too.

Zendesk

Update a User

Updates a user.

Zendesk

Upload Attachments

Uploads attachments for future use in a ticket.

Paymo

Create a Client

Creates a new client.

Paymo

Create an Invoice

Creates a new invoice.

Paymo

Create a Project

Creates a new project.

Paymo

Create a Task

Creates a new task.

Paymo

Create a Task List

Creates a new task list.

Paymo

Create a Time Entry

Creates a new time entry.

Paymo

Delete a Client

Deletes a specified client.

Paymo

Delete an Invoice

Deletes a specified invoice.

Paymo

Delete a Project

Deletes a specified project.

Paymo

Delete a Task

Deletes a specified task.

Paymo

Delete a Task List

Deletes a specified task list.

Paymo

Delete a Time Entry

Deletes a specified time entry.

Paymo

Get a Client

Returns information about a specified client.

Paymo

Get an Invoice

Returns information about a specified invoice.

Paymo

Get a Project

Returns information about a specified project.

Paymo

Get a Task

Returns information about a specified task.

Paymo

Get a Task List

Returns information about a specified task list.

Paymo

Get a Time Entry

Returns information about a specified time entry.

Paymo

Make an API Call

Performs an arbitrary authorized API Call.

Paymo

Update a Client

Updates the information of a specified client.

Paymo

Update an Invoice

Updates the information of a specified invoice.

Paymo

Update a Project

Updates the information of a specified project.

Paymo

Update a Task

Updates the information of a specified task.

Paymo

Update a Task List

Updates the information of a specified task list.

Paymo

Update a Time Entry

Updates the information of a specified time entry.

Searches

Zendesk

List a Ticket's Comments

Retrieves the comments on a ticket.

Zendesk

List Groups

Retrieves all groups.

Zendesk

List Organizations

Retrieves all organizations.

Zendesk

List Side Conversation Events

Retrieves a list of side conversation events on the side conversation by its ID and the ticket ID. This feature is only available if it has been enabled by the administrator.

Zendesk

List Side Conversations

Retrieves a list of side conversations on the given ticket. This feature is only available if it has been enabled by the administrator.

Zendesk

List Soft Deleted Tickets

Retrieves tickets that were soft deleted.

Zendesk

List Ticket Custom Field Options

Lists the options of a ticket custom field.

Zendesk

List Tickets

Retrieves all tickets (except for archived or soft deleted tickets).

Zendesk

List Users

Retrieves all users or a group's users or an organization's users.

Zendesk

Search Anything

Retrieves any kind of object matching your query.

Zendesk

Search Organizations

Searches for an organization that matches the specified criteria.

Zendesk

Search Tickets

Searches for a ticket that matches the specified criteria. Does not list soft deleted tickets.

Zendesk

Search Users

Searches for a user that matches the specified criteria.

Paymo

List Clients

Returns a list of clients.

Paymo

List Invoices

Returns a list of invoices.

Paymo

List Projects

Returns a list of projects.

Paymo

List Task Lists

Returns a list of task lists.

Paymo

List Tasks

Returns a list of tasks.

Paymo

List Time Entries

Returns a list of time entries.

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