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Triggers when a new RSS feed item is posted.
Triggers when an agent clicks 'Reply'.
Triggers when a chat connects to CRM using the parameter "crm_link" from a reply on Chat Accepted.
Triggers when a chat is closed in the agent application.
Triggers when a visitor's information has been updated - for example, a visitor filled the contacts form in the chat.
Triggers when operators get a new call or an existing call change status.
Triggers when a visitor sends an offline message through the chat offline form.
Triggers immediately when a new event is fired.
Triggers when a task is created or modified.
Retrieves RSS feed items from a specified URL.
Creates new folder.
Creates new task.
Create timelog record for task.
Deletes a folder by its ID.
Deletes a task by ID.
Performs an arbitrary authorized API call.
Updates a task.
Searches among all tasks in the current account.
Returns information about specific task(s).
Retrieves a list of tasks from a specified folder.