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Triggers when a new RSS feed item is posted.
Triggers when an agent clicks 'Reply'.
Triggers when a chat connects to CRM using the parameter "crm_link" from a reply on Chat Accepted.
Triggers when a chat is closed in the agent application.
Triggers when a visitor's information has been updated - for example, a visitor filled the contacts form in the chat.
Triggers when operators get a new call or an existing call change status.
Triggers when a visitor sends an offline message through the chat offline form.
Triggers when a file is created or updated.
Triggers when a subfolder is created or updated.
Retrieves RSS feed items from a specified URL.
Reads information about a file and retrieves its content.