Jitbit, RWS Language Cloud, Vertical Response Integrations

Jitbit
RWS Language Cloud
Vertical Response
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Triggers

Jitbit

Watch Tickets

Triggers when new tickets are created.

Jitbit

Watch Users

Triggers when new users are created. Requires “helpdesk-administrator” permissions.

Vertical Response

Watch Contacts Imported INSTANT

Triggers when a contact has been imported.

Vertical Response

Watch New Contacts INSTANT

Triggers when a new contact has been created.

Vertical Response

Watch New List

Triggers when a new list has been created.

Actions

Jitbit

Create a Ticket

Creates a new ticket.

Jitbit

Create a User

Creates a new user. Requires “helpdesk-administrator” permissions.

Jitbit

Get a Ticket

Returns information about selected ticket.

Jitbit

Get a User

Returns information about selected user. Requires “administrator” or “technician” permissions.

Jitbit

Make an API Call

Performs an arbitrary authorized API call.

Jitbit

Update a Ticket

Updates an existing ticket.

Jitbit

Update a User

Updates an existing user. Requires “helpdesk-administrator” permissions.

RWS Language Cloud

Add a Reference File

Adds a reference file to an existing project.

RWS Language Cloud

Cancel Or Complete a Project

Cancels or completes the specified project. If the project is awaiting approval or vendor selection it will be cancelled.

RWS Language Cloud

Create a Project

Creates the specified project.

RWS Language Cloud

Download Project Zip

Gets the zip of translated files for the specified project.

RWS Language Cloud

Download Translated File

Retrieves the contents of a single translated file contained within the specified project.

RWS Language Cloud

Make an API Call

Performs an arbitrary authorized API call.

RWS Language Cloud

Upload a File

Allows uploading of files for translation or for inclusion in a translation project.

Vertical Response

Add a Contact to a List

Adds an existing contact on a list specified by ID.

Vertical Response

Create a Contact

Creates a new contact.

Vertical Response

Delete a Contact

Deletes a contact specified by ID.

Vertical Response

Get a Contact

Retrieves a contact specified by ID.

Vertical Response

Remove a Contact from a List

Removes a specific contact from a list specified by ID.

Vertical Response

Update a Contact

Updates a contact specified by ID.

Searches

Jitbit

Search Tickets

Searches for tickets or lists them all.

Jitbit

Search Users

Searches for users or lists them all. Requires “helpdesk-administrator” permissions.

RWS Language Cloud

Get a Project

Gets the details of the specified project.

RWS Language Cloud

List Projects

Gets all available projects at the specified status.

RWS Language Cloud

Project Creation Options

Gets the available project creation options.