IPEX Helpdesk, WordPress Integrations

IPEX Helpdesk
WordPress
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Triggers

WordPress

Watch Categories

Triggers when a new category is added.

WordPress

Watch Comments

Triggers when a new comment is added.

WordPress

Watch Media Items

Triggers when a new media item is added.

WordPress

Watch Posts

Triggers when a new post is added.

WordPress

Watch Tags

Triggers when a new tag is added.

WordPress

Watch Users

Triggers when a new user is added.

Actions

IPEX Helpdesk

Add a Message

Adds a new message (comment) in the ticket.

IPEX Helpdesk

Add an User Tag

Adds a tag into user properties.

IPEX Helpdesk

Add Related Tickets

Adds relation between tickets.

IPEX Helpdesk

Create a Customer

Creates a new customer.

IPEX Helpdesk

Create an Anonymous Ticket

Creates a new anonymous ticket. If the user's email is not registered, the new user account will be created if the ticketing is configured so.

IPEX Helpdesk

Create an User Account

Creates a new user account by administrator.

IPEX Helpdesk

Create a Ticket

Creates a new ticket.

IPEX Helpdesk

Get a Customer

Gets customer details.

IPEX Helpdesk

Get an Operator Group

Gets operator group detail.

IPEX Helpdesk

Get an User Account

Gets user account's detail.

IPEX Helpdesk

Get a Ticket

Returns a ticket detail.

IPEX Helpdesk

Get Fields Description of Customer

Description for customer's fields.

IPEX Helpdesk

Get Fields Description of User Account

Description for user's account fields.

IPEX Helpdesk

Get Track Time Records

Gets report of Track Time Records (required version >= 4.14).

IPEX Helpdesk

Import Customers

Bulk create/update customers. Max bulk size is 500 customers. (required version >= 4.16.0)

IPEX Helpdesk

Import User Accounts

Bulk create/update user accounts/contacts. Max bulk size is 100 user accounts. (required version >= 4.16.0)

IPEX Helpdesk

Update a Customer

Updates a customer data via PATCH method. (required version >= 4.16.0)

IPEX Helpdesk

Update an User Account

Updates user account data via PATCH method. (required version >= 4.16.0)

IPEX Helpdesk

Update a Ticket Workflow

Changes ticket workflow state.

WordPress

Create a Category

Creates a category.

WordPress

Create a Comment

Creates a comment.

WordPress

Create a Media Item

Creates a media item.

WordPress

Create a Post

Creates a post.

WordPress

Create a Tag

Creates a tag.

WordPress

Create a User

Creates a user.

WordPress

Delete a Category

Deletes a category specified by its ID.

WordPress

Delete a Comment

Deletes a comment specified by its ID.

WordPress

Delete a Media Item

Deletes a media item specified by its ID.

WordPress

Delete a Post

Deletes a post specified by its ID.

WordPress

Delete a Tag

Deletes a tag specified by its ID.

WordPress

Delete a User

Deletes a user specified by its ID.

WordPress

Get a Category

Returns info about a category specified by its ID.

WordPress

Get a Comment

Returns info about a comment specified by its ID.

WordPress

Get a Media Item

Returns info about a media item specified by its ID.

WordPress

Get a Post

Returns info about a post specified by its ID.

WordPress

Get a Tag

Returns info about a tag specified by its ID.

WordPress

Get a User

Returns info about a user specified by its ID.

WordPress

Make an API Call

Performs an arbitrary authorized API call.

WordPress

Update a Category

Updates a category specified by its ID.

WordPress

Update a Comment

Updates a comment specified by its ID.

WordPress

Update a Media Item

Updates a media item specified by its ID.

WordPress

Update a Post

Updates a post specified by its ID.

WordPress

Update a Tag

Updates a tag specified by its ID.

WordPress

Update a User

Updates a user specified by its ID.

Searches

IPEX Helpdesk

List Country Codes

Lists country codes.

IPEX Helpdesk

Search Customers

Searches customers by filter.

IPEX Helpdesk

Search Tickets

Lists tickets by filter.

IPEX Helpdesk

Search User Accounts

Searches user accounts by filter.

WordPress

Search Categories

Searches for specific categories.

WordPress

Search Comments

Searches for specific comments.

WordPress

Search Media Items

Searches for specific media items.

WordPress

Search Posts

Searches for specific posts.

WordPress

Search Tags

Searches for specific tags.

WordPress

Search Taxonomies

Searches for specific taxonomies.

WordPress

Search Users

Searches for specific users.

Integrate IPEX Helpdesk, WordPress with these services