Triggers when a new event occurs.
Triggers when a channel event occurs.
Triggers when a chat message is sent, updated, replied or deleted.
Triggers when a meeting event occurs.
Triggers when a phone call event occurs.
Triggers when a recording event occurs.
Triggers when a webinar event occurs.
Adds a new message (comment) in the ticket.
Adds a tag into user properties.
Adds tag to the ticket.
Adds relation between tickets.
Creates a new customer.
Creates a new anonymous ticket. If the user's email is not registered, the new user account will be created if the ticketing is configured so.
Creates a new user account by administrator.
Creates a new ticket.
Gets customer details.
Gets operator group detail.
Gets user account's detail.
Returns a ticket detail.
Description for customer's fields.
Description for user's account fields.
Gets report of Track Time Records (required version >= 4.14).
Bulk create/update customers. Max bulk size is 500 customers. (required version >= 4.16.0)
Bulk create/update user accounts/contacts. Max bulk size is 100 user accounts. (required version >= 4.16.0)
Updates a customer data via PATCH method. (required version >= 4.16.0)
Updates user account data via PATCH method. (required version >= 4.16.0)
Changes ticket workflow state.
Changes the ticket's submitter. Only operator can do it.
Registers a participant for a meeting.
Registers a participant for a webinar.
Registers multiple panelists for a webinar.
Creates a meeting for a user.
Creates a webinar for a user.
Removes a recording from a meeting or webinar.
Removes a meeting by its ID. Occurrences of a recurring meeting can be removed by the occurrence ID.
Removes a webinar for a user.
Downloads a Cloud Recording by its URL and token.
Ends a meeting for a user.
Retrieves the details of a meeting.
Retrieves the details of a webinar.
Performs an arbitrary authorized API call.
Removes a single panelist from a webinar.
Sends a chat message to a channel or a contact.
Updates the details of a meeting.
Updates the details of a webinar.
Updates registrants status for a meeting.
Updates registrants status for a webinar.
Lists country codes.
Searches customers by filter.
Lists tickets by filter.
Searches user accounts by filter.
Lists call logs of a user within a month.
Searches cloud recordings from a meeting or a webinar.
Lists all registrants of a meeting.
Lists all meetings, optionally by category.
Lists all phone numbers owned by the user.
Lists all panelists of a webinar.
Lists all registrants of a webinar.
Lists all webinars of a user.