Invision Community, Zendesk Integrations

Invision Community
Zendesk
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Triggers

Zendesk

Watch Article Comments

Checks whether new comments were added to an article.

Zendesk

Watch Articles

Checks whether new articles were created.

Zendesk

Watch a Ticket's Comments

Checks whether new comments were made on a specified ticket.

Zendesk

Watch Events INSTANT

Watches specific events configured by the user through Zendesk triggers or automations.

Zendesk

Watch Forum Post Comments

Checks whether new comments were added to a forum post.

Zendesk

Watch Forum Posts

Checks whether new forum posts were created.

Zendesk

Watch Groups

Checks whether new groups were created.

Zendesk

Watch Organizations

Checks whether new organizations were created.

Zendesk

Watch Ticket Activity

Checks whether there are new audits (activity) on a ticket.

Zendesk

Watch Tickets

Checks whether new tickets were created.

Zendesk

Watch Tickets in a View

Checks whether new tickets were created in a view.

Zendesk

Watch Users

Checks whether new users were created.

Zendesk

Watch Views

Checks whether new views were created.

Actions

Invision Community

Create a Blog Entry

Creates a new blog entry.

Invision Community

Create a Calendar Event

Creates a new calendar event.

Invision Community

Create a Database Record

Creates a new database record.

Invision Community

Create a File

Creates a new file.

Invision Community

Create a Forum Topic

Creates a new forum topic.

Invision Community

Create a Gallery Image

Creates a gallery image.

Invision Community

Create a Member

Creates a new member.

Invision Community

Delete a Blog Entry

Deletes a blog entry specified by ID.

Invision Community

Delete a Calendar Event

Deletes a calendar event specified by ID.

Invision Community

Delete a Database Record

Deletes a database record specified by ID.

Invision Community

Delete a File

Deletes a file specified by ID.

Invision Community

Delete a Forum Topic

Deletes a forum topic specified by ID.

Invision Community

Delete a Gallery Image

Deletes a gallery image specified by ID.

Invision Community

Delete a Member

Deletes a member specified by ID.

Invision Community

Get a Blog Entry

Retrieves a single blog entry specified by ID.

Invision Community

Get a Calendar Event

Retrieves a single calendar event by ID.

Invision Community

Get a Database Record

Retrieves a database record by ID.

Invision Community

Get a File

Retrieves a single file by ID.

Invision Community

Get a Forum Topic

Retrieves a single forum topic by ID.

Invision Community

Get a Gallery Image

Retrieves a single image from gallery by ID.

Invision Community

Get a Member

Retrieves a single member by ID.

Invision Community

Make an API Call

Performs an arbitary authorized API call.

Invision Community

Update a Blog Entry

Updates a blog entry specified by ID.

Invision Community

Update a Calendar Event

Updates a calendar event specified by ID.

Invision Community

Update a Database Record

Updates a database record specified by ID.

Invision Community

Update a File

Updates a file specified by ID.

Invision Community

Update a Forum Topic

Updates a forum topic specified by ID.

Invision Community

Update a Gallery Image

Updates a gallery image specified by ID.

Invision Community

Update a Member

Updates a member specified by ID.

Zendesk

Add, Replace or Remove Tags

Adds tags or replaces existing tags of a ticket, user or organization.

Zendesk

Create a Group

Creates a group.

Zendesk

Create a Side Conversation

Creates a new side conversation by the ticket ID. This feature is only available if it has been enabled by the administrator.

Zendesk

Create a Ticket

Creates a ticket.

Zendesk

Create a Ticket Comment

Creates a ticket comment.

Zendesk

Create or Update an Organization

Creates or updates an organization.

Zendesk

Create or Update a Ticket Field Option

Creates or updates a drop-down ticket field option.

Zendesk

Create or Update a User

Creates a user.

Zendesk

Delete a Group

Deletes a group.

Zendesk

Delete an Organization

Deletes an organization.

Zendesk

Delete a User

Deletes a user.

Zendesk

Get a Group

Retrieves a group.

Zendesk

Get an Organization

Retrieves an organization.

Zendesk

Get a Side Conversation

Retrieves the details of a side conversation by its ID and the ticket ID. This feature is only available if it has been enabled by the administrator.

Zendesk

Get a Ticket

Retrieves a ticket.

Zendesk

Get a User

Retrieves a user.

Zendesk

Get User Related Information

Retrieves information related to a user's ticket, topics, subscriptions, etc.

Zendesk

Make an API Call

Performs an arbitrary authorized API call.

Zendesk

Merge Tickets

Merges tickets into a single ticket.

Zendesk

Permanently Delete a Ticket

Deletes a ticket permanently.

Zendesk

Remove a Ticket Field Option

Removes a dropdown ticket field option.

Zendesk

Reply to a Side Conversation

Replies a side conversation by its ID and the ticket ID. This feature is only available if it has been enabled by the administrator.

Zendesk

Soft Delete a Ticket

Soft deletes a ticket.

Zendesk

Update a Group

Updates a group.

Zendesk

Update an Organization

Updates an organization.

Zendesk

Update a Side Conversation

Updates the state or subject of the side conversation by its ID and the ticket ID. This feature is only available if it has been enabled by the administrator.

Zendesk

Update a Ticket

Updates a ticket. The update allows for adding a new comment too.

Zendesk

Update a User

Updates a user.

Zendesk

Upload Attachments

Uploads attachments for future use in a ticket.

Searches

Invision Community

List Blog Entry Comments

Lists all blog entry comments.

Invision Community

Search Blog Entries

Searches for blog entries or lists them all.

Invision Community

Search Calendar Event Comments

Searches for calendar event comments or lists them all.

Invision Community

Search Calendar Event Reviews

Searches for calendar event reviews or lists them all.

Invision Community

Search Calendar Events

Searches for calendar events or lists them all.

Invision Community

Search Database Record Comments

Searches for database record comments or lists them all.

Invision Community

Search Database Record Reviews

Searches for database record reviews or lists them all.

Invision Community

Search Database Records

Searches for records in a specific database or lists them all.

Invision Community

Search File Comments

Searches for file comments or lists them all.

Invision Community

Search File Reviews

Searches for file reviews or lists them all.

Invision Community

Search Files

Searches for files or lists them all.

Invision Community

Search Forum Topic Posts

Searches for forum topic posts or lists them all.

Invision Community

Search Forum Topics

Searches for forum topics or lists them all.

Invision Community

Search Gallery Image Comments

Searches for gallery image comments or lists them all.

Invision Community

Search Gallery Image Reviews

Searches for gallery image reviews.

Invision Community

Search Gallery Images

Searches for gallery images or lists them all.

Invision Community

Search Members

Searches for members or lists them all.

Zendesk

List a Ticket's Comments

Retrieves the comments on a ticket.

Zendesk

List Groups

Retrieves all groups.

Zendesk

List Organizations

Retrieves all organizations.

Zendesk

List Side Conversation Events

Retrieves a list of side conversation events on the side conversation by its ID and the ticket ID. This feature is only available if it has been enabled by the administrator.

Zendesk

List Side Conversations

Retrieves a list of side conversations on the given ticket. This feature is only available if it has been enabled by the administrator.

Zendesk

List Soft Deleted Tickets

Retrieves tickets that were soft deleted.

Zendesk

List Ticket Custom Field Options

Lists the options of a ticket custom field.

Zendesk

List Tickets

Retrieves all tickets (except for archived or soft deleted tickets).

Zendesk

List Users

Retrieves all users or a group's users or an organization's users.

Zendesk

Search Anything

Retrieves any kind of object matching your query.

Zendesk

Search Organizations

Searches for an organization that matches the specified criteria.

Zendesk

Search Tickets

Searches for a ticket that matches the specified criteria. Does not list soft deleted tickets.

Zendesk

Search Users

Searches for a user that matches the specified criteria.

Integrate Invision Community, Zendesk with these services