Zoho Desk, PushEngage, InforUMobile Integrations

InforUMobile
PushEngage
Zoho Desk
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Triggers

InforUMobile

Contact Unsubscribe INSTANT

Triggers when the contact unsubscribes.

InforUMobile

New Lead From Chatbot INSTANT

Triggers when the customer ends a conversation with the chatbot.

InforUMobile

New Lead from Landing Page INSTANT

Triggers when the customer submits a leads form on a landing page, survey, or registration form.

Actions

Zoho Desk

Add Comment

Add a comment to an object based on id for a particular module (tasks, tickets).

Zoho Desk

Close Tickets

Close one or more tickets by specifying the ticket ID(s) in a list.

Zoho Desk

Create Object

Create an object based on a selected module (ex: create an account, create a contact, create a ticket ...).

Zoho Desk

Delete Object

Delete a specified object based on id from a selected module (ex: delete an account, delete a contact, delete a ticket ...).

Zoho Desk

Edit Spam Objects

Set or unset contacts/tickets as spam by specifying their ids into a list.

Zoho Desk

Get Object

Returns only one object that has a specified id from a selected module (ex: a task, a ticket, an account ...).

Zoho Desk

Make an API Call

Performs an arbitrary authorized API call.

Zoho Desk

Update Object

Updates a specific object based on id from a selected data (ex: update an account, update a ticket, update a contact ...).

PushEngage

Create a Draft Push

Creates new notifications and can be saved as draft in PushEngage

PushEngage

Create a Sent Push

Creates new notifications and can be sent to all subscribers

PushEngage

Create a Scheduled Push

Creates new notifications and can be scheduled for it to be sent

PushEngage

Make an API Call

Performs an arbitrary authorized API call.

InforUMobile

Add Contact to Group

Associates a new or existing contact to a designated distribution group.

InforUMobile

Create and Send Newsletter

Creates and sends a new newsletter.

InforUMobile

Reactivate Unsubscribe

Removes a device (email/phone number) from the blacklist, the device will be therefore reinstated.

InforUMobile

Remove Contact from Group

Removes an existing contact from a distribution group.

InforUMobile

Send IVR Campaign

Sends an existing voice campaign.

InforUMobile

Send IVR Message

Sends a text-to-speech voice message.

InforUMobile

Send Newsletter Campaign

Sends an existing newsletter.

InforUMobile

Send SMS

Sends an SMS text to recipient.

InforUMobile

Start Automation

Starts an existing automation process.

InforUMobile

Unsubscribe Contact

Adds a device (email/phone number) to the blacklist.

Searches

Zoho Desk

List Objects

Returns a list that contains multiple objects from a selected module (multiple accounts, multiple contacts, multiple tickets ...).

Zoho Desk

Search Object

Returns multiple objects based on a search criteria from a selected module(ex: accounts where account name contains 'Joe', tickets where subject contains 'Hello', contacts where email contains domain '@gmail.com' ...).

PushEngage

Get Analytics of Push

Gets list all notification created by each type

PushEngage

Get Summary Analytics

Gets analytics summary in the defined date range