HeySpace, JivoChat, Tny Integrations

HeySpace
JivoChat
Tny
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Triggers

JivoChat

Watch Chat Accepted INSTANT

Triggers when an agent clicks 'Reply'.

JivoChat

Watch Chat Assigned INSTANT

Triggers when a chat connects to CRM using the parameter "crm_link" from a reply on Chat Accepted.

JivoChat

Watch Chat Finished INSTANT

Triggers when a chat is closed in the agent application.

JivoChat

Watch Chat Updated INSTANT

Triggers when a visitor's information has been updated - for example, a visitor filled the contacts form in the chat.

JivoChat

Watch New Call / Call Status Changed INSTANT

Triggers when operators get a new call or an existing call change status.

JivoChat

Watch Offline Message Sent INSTANT

Triggers when a visitor sends an offline message through the chat offline form.

Actions

HeySpace

Create a Card

Creates a card in specific list and space

HeySpace

Create a Card Comment

Creates a comment in a card

HeySpace

Create a Card List

Creates a list of cards in a specific space

HeySpace

Create a Checklist Item

Creates a checklist item in a card

HeySpace

Create a Message

Creates message in a space

HeySpace

Create a Space

Creates a space in specific workspace

HeySpace

Make an API Call

Performs an arbitrary authorized API call.

Tny

Execute a GraphQL Query

Performs an arbitrary authorized GraphQL query.

Tny

Shorten URL

Shortens a URL. If the URL has been shortened before the same short link will be returned.

Tny

Unshorten URL

Unshortens a URL. Follows all redirects and returns the final destination of a URL or the input URL if there are no redirects. Can also optionally strip away tracking parameters from the resulting URL.