IPEX Helpdesk, HeySpace, Nextcloud Integrations

HeySpace
IPEX Helpdesk
Nextcloud
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Triggers

Nextcloud

Watch Files

Triggers when a file is created and updated.

Actions

IPEX Helpdesk

Add a Message

Adds a new message (comment) in the ticket.

IPEX Helpdesk

Add an User Tag

Adds a tag into user properties.

IPEX Helpdesk

Add a Ticket Tag

Adds tag to the ticket.

IPEX Helpdesk

Add Related Tickets

Adds relation between tickets.

IPEX Helpdesk

Create a Customer

Creates a new customer.

IPEX Helpdesk

Create an Anonymous Ticket

Creates a new anonymous ticket. If the user's email is not registered, the new user account will be created if the ticketing is configured so.

IPEX Helpdesk

Create an User Account

Creates a new user account by administrator.

IPEX Helpdesk

Create a Ticket

Creates a new ticket.

IPEX Helpdesk

Get a Customer

Gets customer details.

IPEX Helpdesk

Get an Operator Group

Gets operator group detail.

IPEX Helpdesk

Get an User Account

Gets user account's detail.

IPEX Helpdesk

Get a Ticket

Returns a ticket detail.

IPEX Helpdesk

Get Fields Description of Customer

Description for customer's fields.

IPEX Helpdesk

Get Fields Description of User Account

Description for user's account fields.

IPEX Helpdesk

Get Track Time Records

Gets report of Track Time Records (required version >= 4.14).

IPEX Helpdesk

Import Customers

Bulk create/update customers. Max bulk size is 500 customers. (required version >= 4.16.0)

IPEX Helpdesk

Import User Accounts

Bulk create/update user accounts/contacts. Max bulk size is 100 user accounts. (required version >= 4.16.0)

IPEX Helpdesk

Update a Customer

Updates a customer data via PATCH method. (required version >= 4.16.0)

IPEX Helpdesk

Update an User Account

Updates user account data via PATCH method. (required version >= 4.16.0)

IPEX Helpdesk

Update a Ticket Workflow

Changes ticket workflow state.

IPEX Helpdesk

Update Submitter

Changes the ticket's submitter. Only operator can do it.

HeySpace

Create a Card

Creates a card in specific list and space

HeySpace

Create a Card Comment

Creates a comment in a card

HeySpace

Create a Card List

Creates a list of cards in a specific space

HeySpace

Create a Checklist Item

Creates a checklist item in a card

HeySpace

Create a Message

Creates message in a space

HeySpace

Create a Space

Creates a space in specific workspace

HeySpace

Make an API Call

Performs an arbitrary authorized API call.

Nextcloud

Copy a File/Folder

Copies a file or folder.

Nextcloud

Create a Folder

Creates a new folder.

Nextcloud

Delete a File/Folder

Deletes a file or folder.

Nextcloud

Download a File

Downloads a file.

Nextcloud

Make an API Call

Performs an arbitrary authorized API call.

Nextcloud

Move a File/Folder

Moves a file or folder.

Nextcloud

Upload a File

Uploads a file.

Searches

IPEX Helpdesk

List Country Codes

Lists country codes.

IPEX Helpdesk

Search Customers

Searches customers by filter.

IPEX Helpdesk

Search Tickets

Lists tickets by filter.

IPEX Helpdesk

Search User Accounts

Searches user accounts by filter.

Nextcloud

List Files/Folders

Retrieves a list of files and folders.