Integromat will automate processes that you currently handle manually. It is not only capable of connecting apps but can also transfer and transform data. It works 24 hours a day, seven days a week and does not require your intervention. Simply set Integromat to do what you want and let it work for you. Save your time!
Triggers when one or more of the following events occur (Conversation Agent Reply Created, Conversation Assigned, Conversation Created, Conversation Customer Reply Created, Conversation Deleted, Conversation Merged, Conversation Moved, Conversation Note Created, Status Changed in Conversation, Tags Created, Edited, Removed, or Merged in Conversation).
Triggers when a customer is created.
Triggers when a satisfaction rating is received.
Checks whether new comments were added to an article.
Checks whether new articles were created.
Checks whether new comments were made on a specified ticket.
Watches specific events configured by the user through Zendesk triggers or automations.
Checks whether new comments were added to a forum post.
Checks whether new forum posts were created.
Checks whether new groups were created.
Checks whether new organizations were created.
Checks whether there are new audits (activity) on a ticket.
Checks whether new tickets were created.
Checks whether new tickets were created in a view.
Checks whether new users were created.
Checks whether new views were created.
Creates a conversation in a mailbox with at least one thread.
Creates a new customer.
Creates a new chat handle for an existing customer.
Creates a new email for an existing customer
Creates a new phone number for an existing customer.
Creates a new social profile for an existing customer.
Creates a new thread of chat, customer, note, phone, and reply.
Creates a new website for an existing customer.
Creates or updates an address for an existing customer.
Deletes a conversation.
Deletes a chat handle of a customer.
Deletes an address of a customer.
Deletes an email of a customer.
Deletes a phone number of a customer.
Deletes a website of a customer.
Deletes a social profile of a customer.
Gets information about a conversation by ID.
Gets information about a mailbox by ID.
Gets information about a mailbox by ID.
Gets the address of a customer with a given ID.
Performs an arbitrary authorized API call.
Updates conversation data.
Updates customer data.
Updates a chat handle of a customer.
Updates an email of a customer.
Updates a phone number of a customer.
Updates a social profile of a customer.
Updates an existing thread.
Updates a website of a customer.
Adds tags or replaces existing tags of a ticket, user or organization.
Creates a group.
Creates a new side conversation by the ticket ID. This feature is only available if it has been enabled by the administrator.
Creates a ticket.
Creates a ticket comment.
Creates or updates an organization.
Creates or updates a drop-down ticket field option.
Creates a user.
Deletes a group.
Deletes an organization.
Deletes a user.
Retrieves a group.
Retrieves an organization.
Retrieves the details of a side conversation by its ID and the ticket ID. This feature is only available if it has been enabled by the administrator.
Retrieves a ticket.
Retrieves a user.
Retrieves information related to a user's ticket, topics, subscriptions, etc.
Performs an arbitrary authorized API call.
Merges tickets into a single ticket.
Deletes a ticket permanently.
Removes a dropdown ticket field option.
Replies a side conversation by its ID and the ticket ID. This feature is only available if it has been enabled by the administrator.
Soft deletes a ticket.
Updates a group.
Updates an organization.
Updates the state or subject of the side conversation by its ID and the ticket ID. This feature is only available if it has been enabled by the administrator.
Updates a ticket. The update allows for adding a new comment too.
Updates a user.
Uploads attachments for future use in a ticket.
Lists and filters all conversations.
Lists and filters all customers
Gets a list of customer email addresses.
Gets a list of chat handles for a given customer.
Gets a list of the mailboxes.
Gets a list of mailbox folders.
Gets a list of tags.
Gets a list of threads.
Retrieves the comments on a ticket.
Retrieves all groups.
Retrieves all organizations.
Retrieves a list of side conversation events on the side conversation by its ID and the ticket ID. This feature is only available if it has been enabled by the administrator.
Retrieves a list of side conversations on the given ticket. This feature is only available if it has been enabled by the administrator.
Retrieves tickets that were soft deleted.
Lists the options of a ticket custom field.
Retrieves all tickets (except for archived or soft deleted tickets).
Retrieves all users or a group's users or an organization's users.
Retrieves any kind of object matching your query.
Searches for an organization that matches the specified criteria.
Searches for a ticket that matches the specified criteria. Does not list soft deleted tickets.
Searches for a user that matches the specified criteria.
