JIRA Server, SIGNL4, Help Scout Integrations

Help Scout
JIRA Server
SIGNL4
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Triggers

JIRA Server

Watch Issues INSTANT

Watches changes to issues and filter them via JQL. Requires JIRA Administrator rights to automatically register webhooks.

JIRA Server

Watch Issues (manual webhook registration) INSTANT

Watches Issues. You can use this module if you don't have Administrator rights in JIRA and ask your Administrator to register a webhook for you.

Help Scout

Watch Conversations INSTANT

Triggers when one or more of the following events occur (Conversation Agent Reply Created, Conversation Assigned, Conversation Created, Conversation Customer Reply Created, Conversation Deleted, Conversation Merged, Conversation Moved, Conversation Note Created, Status Changed in Conversation, Tags Created, Edited, Removed, or Merged in Conversation).

Help Scout

Watch Customers INSTANT

Triggers when a customer is created.

Help Scout

Watch Satisfaction Rating INSTANT

Triggers when a satisfaction rating is received.

Actions

JIRA Server

Add a Comment

Adds a new comment to an issue.

JIRA Server

Add an Attachment

Adds an attachment to an issue.

JIRA Server

Assign Issue

Assigns the issue to the user. Use this module to assign issues for the users having “Assign Issue” permission, and not having the “Edit Issue” permission. If User Name parameter is set to “-1” then automatic issue assignee is used. An empty User Name will remove the assignee.

JIRA Server

Create an Issue

Creates a new issue.

JIRA Server

Delete a Comment

Deletes a specific comment.

JIRA Server

Delete an Issue

Deletes a specific issue.

JIRA Server

Get an Attachment

Retrieves an attachment's metadata.

JIRA Server

Get and Download Attachment

Retrieves an attachment and downloads it.

JIRA Server

Get an Issue

Retrieves an issue.

JIRA Server

Make an API Call

Performs an arbitrary authorized API call.

JIRA Server

Remove Attachment

Removes a specific attachment.

JIRA Server

Transition Issue

Performs a transition on an issue.

JIRA Server

Update a Comment

Updates a comment.

JIRA Server

Update an Issue

Updates an issue.

JIRA Server

Upsert an Issue

Creates an issue when there is no id provided, otherwise updates the issue with the id provided.

SIGNL4

Resolve SIGNL4 Alert

Resolve an alert in SIGNL4.

SIGNL4

Send SIGNL4 Alert

Send alert to SIGNL4 (https://www.signl4.com) team.

Help Scout

Create Conversation

Creates a conversation in a mailbox with at least one thread.

Help Scout

Create Customer

Creates a new customer.

Help Scout

Create Email

Creates a new email for an existing customer

Help Scout

Create Chat Handle

Creates a new chat handle for an existing customer.

Help Scout

Create or Update Address

Creates or updates an address for an existing customer.

Help Scout

Create Phone

Creates a new phone number for an existing customer.

Help Scout

Create Social Profile

Creates a new social profile for an existing customer.

Help Scout

Create Thread

Creates a new thread of chat, customer, note, phone, and reply.

Help Scout

Create Website

Creates a new website for an existing customer.

Help Scout

Delete Address

Deletes an address of a customer.

Help Scout

Delete Conversation

Deletes a conversation.

Help Scout

Delete Email

Deletes an email of a customer.

Help Scout

Delete Chat Handle

Deletes a chat handle of a customer.

Help Scout

Delete Phone

Deletes a phone number of a customer.

Help Scout

Delete Social Profile

Deletes a social profile of a customer.

Help Scout

Delete Website

Deletes a website of a customer.

Help Scout

Get Address

Gets the address of a customer with a given ID.

Help Scout

Get Conversation

Gets information about a conversation by ID.

Help Scout

Get Customer

Gets information about a mailbox by ID.

Help Scout

Get Mailbox

Gets information about a mailbox by ID.

Help Scout

Make an API Call

Performs an arbitrary authorized API call.

Help Scout

Update Conversation

Updates conversation data.

Help Scout

Update Customer

Updates customer data.

Help Scout

Update Email

Updates an email of a customer.

Help Scout

Update Chat Handle

Updates a chat handle of a customer.

Help Scout

Update Phone

Updates a phone number of a customer.

Help Scout

Update Social Profile

Updates a social profile of a customer.

Help Scout

Update Thread

Updates an existing thread.

Help Scout

Update Website

Updates a website of a customer.

Searches

JIRA Server

List Issue Comments

Retrieves comments for a specific issue.

JIRA Server

Search Issues

Searches issues using JQL.

Help Scout

List Conversations

Lists and filters all conversations.

Help Scout

List Customers

Lists and filters all customers

Help Scout

List Emails

Gets a list of customer email addresses.

Help Scout

List Chat Handles

Gets a list of chat handles for a given customer.

Help Scout

List Mailboxes

Gets a list of the mailboxes.

Help Scout

List Mailbox Folders

Gets a list of mailbox folders.

Help Scout

List Tags

Gets a list of tags.

Help Scout

List Threads

Gets a list of threads.