Triggers when a new email is received to be processed according to specified criteria.
Triggers when a chat ends.
Triggers when the first message in a chat is sent by a visitor or agent.
Triggers when a new ticket is created.
Triggers when any new call appears in the system.
Triggers when a new incoming call has been picked up.
Returns new call recordings since the last check.
Triggers when there is a new incoming or outgoing call.
Triggers when a new fax has been received.
Watches for new messages.
Triggers when there is a new missed call.
Triggers when a new Outbound SMS message is created or updated.
Triggers when a new SMS message received.
Triggers when a new voice message has been received.
Copies an email or a draft into a selected folder.
Creates a new draft and adds it to a selected folder.
Removes an email or a draft from a selected folder.
Marks an email or a draft in a selected directory as read by setting the "Read" flag.
Marks an email or draft in a selected directory as unread by setting the "Unread" flag.
Modifies labels on the specified email message.
Moves a chosen email or a draft to a selected folder.
Sends a new email.
Creates a new contact
Returns call recordings by ID.
Gets details for a particular call by ID.
Gets details for a particular message by ID.
Returns presence status of an extension or several extensions.
Makes a ringout call.
Performs an arbitrary authorized API call.
Removes a webhook.
Sends a fax.
Starts a call recording by Telephony Session ID and party ID.
Updates existing contact.
Iterates through received attachments.
Lists all calls.
Lists all contacts in account.
Lists all messages for the account.
Lists all company contacts.