Freshdesk, Google Drive Integrations

Google Drive
Freshdesk
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Triggers

Freshdesk

Watch tickets

Triggers when a new ticket is created.

Google Drive

Watch files in folder

Triggers when a new file is added or an existing file is updated in a watched folder.

Google Drive

Watch comments

Triggers when a new comment is added in a watched file.

Google Drive

Watch shared files

Triggers when a new file is shared to you, or an existing shared file is updated.

Google Drive

Watch all files

Triggers when a new file is added or an existing file is updated in drive.

Actions

Freshdesk

Delete a ticket

Deletes a ticket.

Freshdesk

Delete a contact

Deletes a contact.

Freshdesk

Create a contact

Creates a contact.

Freshdesk

Create an outbound email

Creates an outbound email.

Freshdesk

Create a reply

Creates a reply to a specific ticket.

Freshdesk

Update a ticket

Updates a ticket with entered information.

Freshdesk

View a company

Retrieves a detail of a company.

Freshdesk

View an agent

Retrieves a detail of an agent.

Freshdesk

Create a note

Creates a note.

Freshdesk

Update a contact

Updates a contact.

Freshdesk

Create a ticket

Creates a new ticket.

Google Drive

Get a file

Google Drive

Upload a file

Google Drive

Update a file

Google Drive

Copy a file

Google Drive

Delete a file

Google Drive

Move a file to trash

Google Drive

List of files in a folder

Retrieves a list of files in a specified folder.

Google Drive

Create a folder

Google Drive

Get a share link

Searches

Freshdesk

List all contacts

Lists all contacts.

Freshdesk

List all conversations of a ticket

Lists all conversations of a ticket.

Freshdesk

List all satisfaction ratings of a ticket

Lists all satisfaction ratings of a ticket.

Freshdesk

List all time entries of a ticket

Lists all time entries of a ticket.

Freshdesk

View a contact

Allows you to view a specific contact.

Freshdesk

View a ticket

Allows you to view a specific ticket

Freshdesk

List all tickets

Lists all tickets.

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