Komerční banka, Textline, Google Calendar Integrations
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Triggers when an agent status has been changed.
Triggers when a conversation status has been changed.
Triggers when a message from a customer has been received.
Triggers when a customer has been created or updated.
Triggers when an outbound message has been sent.
Triggers when a whisper from an agent has been received.
Triggers when an event is created, updated, deleted, started or ended in a selected calendar.
Processes the text of an email message with account balance information and gets data that can be further used.
Processes the text of an email with information about account transactions and gets data that can be further used.
Creates a new customer.
Retrieves a customer.
Imports a post into account as if the customer sent an SMS to your account.
Performs an arbitrary authorized API call.
Sends an outbound message to a conversation.
Sends an outbound message to a phone number.
Sends an announcement to a group of contacts.
Sends a new survey.
Updates a customer.
Updates an agent status.
Clears a primary calendar. This operation deletes all events associated with the primary calendar of an account.
Creates a new calendar.
Creates a new access control rule.
Creates a new event.
Deletes a calendar.
Deletes an access control rule.
Deletes an event.
Returns metadata for a calendar.
Returns metadata of an access control rule.
Returns metadata for an event in the specific calendar.
Returns free/busy information for a set of calendars.
Performs an arbitrary authorized API call.
Updates an existing calendar.
Updates an existing access control rule.
Updates an existing event.
Searches for agents or lists them all.
Searches for customers or lists them all.
Returns the rules in the access control list for the calendar.
Returns the calendars on the user's calendar list.
Searches for events on the specified calendar.