Triggers when a new RSS feed item is posted.
Triggers when a new article is created or updated.
Triggers when a new internal reply to a ticket is created.
Triggers when a new reply to a ticket is created by a user (not by an agent).
Triggers when a new ticket is created.
Retrieves RSS feed items from a specified URL.
Adds an agent reply or an internal note to a ticket.
Creates a new article and returns the newly created article.
Creates a ticket for a user.
Returns an article by ID per locale.
Gets the information of a ticket by its ID.
Performs an arbitrary authorized API call.
Updates the article's title and content and automatically publishes the changes, making those changes visible to users.
Creates a new lead.
Deletes a lead specified by ID.
Retrieves a single lead.
Performs an arbitary authorized API call.
Updates an existing lead selected by ID.
Searches for articles that fulfill the search/filtering criteria.
Gets a list of tickets that match the search/filtering criteria.
Lists all leads.