Checks whether new comments were added to an article.
Checks whether new articles were created.
Checks whether new comments were made on a specified ticket.
Watches specific events configured by the user through Zendesk triggers or automations.
Checks whether new comments were added to a forum post.
Checks whether new forum posts were created.
Checks whether new groups were created.
Checks whether new organizations were created.
Checks whether there are new audits (activity) on a ticket.
Checks whether new tickets were created.
Checks whether new tickets were created in a view.
Checks whether new users were created.
Checks whether new views were created.
Trigger activates when a new call is received.
Instant trigger activates when a new call is received.
Trigger activates when there is a new recording.
Trigger activates when a new SMS is received.
Instant trigger activates when a new SMS is received.
Adds tags or replaces existing tags of a ticket, user or organization.
Creates a group.
Creates a ticket.
Creates a ticket comment.
Creates or updates an organization.
Creates or updates a drop-down ticket field option.
Creates a user.
Deletes a group.
Deletes an organization.
Deletes a user.
Retrieves a group.
Retrieves an organization.
Retrieves a ticket.
Retrieves a user.
Retrieves information related to a user's ticket, topics, subscriptions, etc.
Performs an arbitrary authorized API call.
Merges tickets into a single ticket.
Deletes a ticket permanently.
Removes a dropdown ticket field option.
Soft deletes a ticket.
Updates a group.
Updates an organization.
Updates a ticket. The update allows for adding a new comment too.
Updates a user.
Uploads attachments for future use in a ticket.
Make call and play audio.
Make call and play a message.
Respond to an incoming call with instructions.
Send sms to a plivo number when there is a trigger.
Retrieves the comments on a ticket.
Retrieves all groups.
Retrieves all organizations.
Retrieves tickets that were soft deleted.
Lists the options of a ticket custom field.
Retrieves all tickets (except for archived or soft deleted tickets).
Retrieves all users or a group's users or an organization's users.
Retrieves any kind of object matching your query.
Searches for an organization that matches the specified criteria.
Searches for a ticket that matches the specified criteria. Does not list soft deleted tickets.
Searches for a user that matches the specified criteria.