Webhooks, JivoChat, Survey Monkey Integrations

Webhooks
JivoChat
Survey Monkey
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Triggers

Webhooks

Custom mailhook INSTANT

Triggers when mailhook receives data.

Webhooks

Custom webhook INSTANT

Triggers when webhook receives data.

JivoChat

Watch Chat Accepted INSTANT

Triggers when an agent clicks 'Reply'.

JivoChat

Watch Chat Assigned INSTANT

Triggers when a chat connects to CRM using the parameter "crm_link" from a reply on Chat Accepted.

JivoChat

Watch Chat Finished INSTANT

Triggers when a chat is closed in the agent application.

JivoChat

Watch Chat Updated INSTANT

Triggers when a visitor's information has been updated - for example, a visitor filled the contacts form in the chat.

JivoChat

Watch New Call / Call Status Changed INSTANT

Triggers when operators get a new call or an existing call change status.

JivoChat

Watch Offline Message Sent INSTANT

Triggers when a visitor sends an offline message through the chat offline form.

Survey Monkey

New Response Event INSTANT

Triggers when a new response event occurs.

Actions

Webhooks

Webhook response

Creates a response to the webhook.

Survey Monkey

Get a Collector

Get the specific collector information.

Survey Monkey

Get a Response

Get the specific response information. Paid SurveyMonkey account is required (Advantage or higher).

Survey Monkey

Get a Survey

Get the specific survey information.

Survey Monkey

Get My Info

Returns the current user’s account details including their plan.

Survey Monkey

Make an API Call

Performs an arbitrary authorized API call.

Searches

Survey Monkey

Search for a collector

Returns a list of collectors.

Survey Monkey

Search for a response

Returns a list of responses.

Survey Monkey

Search for a survey

Returns a list of surveys.