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JivoChat, Webhooks, sendSMS Integrations

Webhooks
JivoChat
sendSMS
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Triggers

JivoChat

Watch Chat Accepted INSTANT

Triggers when an agent clicks 'Reply'.

JivoChat

Watch Chat Assigned INSTANT

Triggers when a chat connects to CRM using the parameter "crm_link" from a reply on Chat Accepted.

JivoChat

Watch Chat Finished INSTANT

Triggers when a chat is closed in the agent application.

JivoChat

Watch Chat Updated INSTANT

Triggers when a visitor's information has been updated - for example, a visitor filled the contacts form in the chat.

JivoChat

Watch New Call / Call Status Changed INSTANT

Triggers when operators get a new call or an existing call change status.

JivoChat

Watch Offline Message Sent INSTANT

Triggers when a visitor sends an offline message through the chat offline form.

Webhooks

Custom mailhook INSTANT

Triggers when mailhook receives data.

Webhooks

Custom webhook INSTANT

Triggers when webhook receives data.

Actions

Webhooks

Webhook response

Creates a response to the webhook.

sendSMS

Add a Contact

Adds a contact to a group.

sendSMS

Add a Group

Adds a new address book group.

sendSMS

Add to Block List

Adds the given number to block list.

sendSMS

Block List Check

Check if the given number is in block list.

sendSMS

Delete a Contact

Deletes a contact.

sendSMS

Delete a Group

Deletes an address book group

sendSMS

Delete from Block List

Deletes the given number from block list.

sendSMS

Get Message Statuses

Gets the status of the message. Limited to 10 calls / minute due to API limitation.

sendSMS

Make an API Call

Performs an arbitrary authorized API call.

sendSMS

Send an SMS

Sends multiple SMS at once.

sendSMS

Send an SMS - GDPR

Sends multiple SMS at once with a GDPR short url.

sendSMS

Update a Contact

Updates an existing contact.

Searches

sendSMS

Get Contacts

Gets a list of contacts for a particular group.

sendSMS

Get Groups

Retrieves a list of address book groups.