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Webhooks, JivoChat, Qualtrics Integrations

Webhooks
JivoChat
Qualtrics
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Triggers

Webhooks

Custom mailhook INSTANT

Triggers when mailhook receives data.

Webhooks

Custom webhook INSTANT

Triggers when webhook receives data.

JivoChat

Watch Chat Accepted INSTANT

Triggers when an agent clicks 'Reply'.

JivoChat

Watch Chat Assigned INSTANT

Triggers when a chat connects to CRM using the parameter "crm_link" from a reply on Chat Accepted.

JivoChat

Watch Chat Finished INSTANT

Triggers when a chat is closed in the agent application.

JivoChat

Watch Chat Updated INSTANT

Triggers when a visitor's information has been updated - for example, a visitor filled the contacts form in the chat.

JivoChat

Watch New Call / Call Status Changed INSTANT

Triggers when operators get a new call or an existing call change status.

JivoChat

Watch Offline Message Sent INSTANT

Triggers when a visitor sends an offline message through the chat offline form.

Qualtrics

Watch New Survey Response INSTANT

Triggers when a new response is created for the selected survey.

Actions

Webhooks

Webhook response

Creates a response to the webhook.

Qualtrics

Create a Directory Contact

Creates a single contact in a specified directory.

Qualtrics

Create a New Survey Distribution via SMS

Creates a new survey distribution via SMS.

Qualtrics

Delete a Directory Contact

Deletes an existing directory contact.

Qualtrics

Distribute a Survey via Email

Distributes a survey via email.

Qualtrics

Get a Directory Contact

Returns information about the selected directory contact.

Qualtrics

Make an API Call

Performs an arbitrary authorized API call.

Qualtrics

Update a Directory Contact

Updates an existing directory contact.

Searches

Qualtrics

List Directory Contacts

Lists all directory contacts.