ShipStation, Freshservice Integrations

Freshservice
ShipStation
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Triggers

ShipStation

Listen for Order Events INSTANT

Receives notifications about new and updated orders.

ShipStation

Listen for Order Events (with Item Info) INSTANT

Receives notifications about new and updated orders (including detailed information about individual items that are part of the order).

ShipStation

Listen for Shipment Events INSTANT

Receives notifications about new shipments. The triggering event for ship notifications is the generation of a shipping label. Marking an order as shipped WILL NOT trigger this webhook.

ShipStation

Listen for Shipment Events (with Item Info) INSTANT

Receives notifications about new shipments, including detailed information about individual items that are part of the shipment. The triggering event for ship notifications is the generation of a shipping label. Marking an order as shipped WILL NOT trigger this webhook.

Freshservice

Watch Changes

Triggers if a change is created or updated.

Freshservice

Watch Problems

Triggers if a problem is created or updated.

Freshservice

Watch Releases

Triggers if a release is created or updated.

Freshservice

Watch Requesters

Triggers if a requester is created or updated.

Freshservice

Watch Tasks

Triggers when a task is created or updated.

Freshservice

Watch Tickets

Triggers if a ticket is created or updated.

Freshservice

Watch Time Entries

Triggers if a time entry is created or updated.

Actions

ShipStation

Add Funds

Adds funds to a carrier account using the payment information on file.

ShipStation

Add Tag to Order

Adds a tag to an order.

ShipStation

Assign User to Order

Assigns a user to an order.

ShipStation

Create Order

Creates a new order.

ShipStation

Create Warehouse

Creates a new warehouse (Ship From Location).

ShipStation

Deactivate Store

Deactivates the specified store.

ShipStation

Delete Order

Removes a selected order from ShipStation's UI. This is a "soft" delete action so the order will still exist in the database, but will be set to "inactive".

ShipStation

Get Carrier

Gets a selected carrier's details.

ShipStation

Get Customer

Gets a selected customer's details.

ShipStation

Get Order

Retrieves a single order from the database.

ShipStation

Get Product

Gets a selected product's details.

ShipStation

Get Store

Gets a selected store's details.

ShipStation

Get Warehouse

Returns details for a selected warehouse (Ship From Location).

ShipStation

Mark an Order as Shipped

Marks an order as shipped without creating a label in ShipStation.

ShipStation

Reactivate Store

Reactivates the specified store.

ShipStation

Refresh Store

Initiates a store refresh.

ShipStation

Remove Tag From Order

Removes a tag from the specified order.

ShipStation

Unassign User from Order

Unassigns a user from an order.

ShipStation

Update Order

Updates an existing order. Only orders in an open status in ShipStation (awaiting_payment, awaiting_shipment, and on_hold) can be updated through this method. This call DOES NOT currently support partial updates. The entire resource must be provided in the body of the request.

ShipStation

Update Product

Updates an existing product. This call DOES NOT currently support partial updates. The entire resource must be provided in the body of the request.

ShipStation

Update Store

Updates an existing, active store. Inactive stores cannot be modified via the API. This call DOES NOT currently support partial updates. The entire resource must be provided in the body of the request.

ShipStation

Update Warehouse

Updates an existing warehouse (Ship From Location). This call DOES NOT currently support partial updates. The entire resource must be provided in the body of the request.

ShipStation

Void Label

Voids the specified label by shipmentId.

Freshservice

Create Change

Creates a new change.

Freshservice

Create Problem

Creates a new problem.

Freshservice

Create Release

Creates a new release.

Freshservice

Create Requester

Create a new requester.

Freshservice

Create Task

Creates a new task on one of 4 modules.

Freshservice

Create Ticket

Creates a new Ticket.

Freshservice

Create Time Entry

Creates a new time entry on one of 4 modules.

Freshservice

Delete Change

Deletes a change.

Freshservice

Delete Problem

Deletes a problem.

Freshservice

Delete Release

Deletes a release.

Freshservice

Delete Requester

Deletes a requester.

Freshservice

Delete Task

Deletes a task

Freshservice

Delete Ticket

Deletes a ticket.

Freshservice

Delete Time Entry

Deletes a time entry.

Freshservice

Get Asset

Get the details of an asset.

Freshservice

Get Change

Gets the details of a change.

Freshservice

Get Problem

Gets the details of a problem.

Freshservice

Get Release

Gets the details of a release.

Freshservice

Get Requester

Get the details of a requester.

Freshservice

Get Ticket

Gets the details of a ticket by ID.

Freshservice

Make an API Call

Performs an arbitrary authorized API call.

Freshservice

Start/Stop Timer

Starts or stop a timer on one of 4 modules.

Freshservice

Update Change

Updates a change.

Freshservice

Update Problem

Updates a problem.

Freshservice

Update Release

Updates a release.

Freshservice

Update Requester

Updates a requester.

Freshservice

Update Task

Updates a task.

Freshservice

Update Ticket

Updates a ticket.

Freshservice

Update Time Entry

Updates a time entry on one of 4 modules.

Searches

ShipStation

List Carriers

Lists all carriers

ShipStation

List Customers

Lists all customers.

ShipStation

List Fulfillments

Obtains a list of fulfillments that match the specified criteria. Orders that have been marked as shipped either through the UI or the API will appear in the response as they are considered fulfillments.

ShipStation

List Marketplaces

Lists the marketplaces that can be integrated with ShipStation.

ShipStation

List Orders

Lists all orders for the specified criteria.

ShipStation

List Packages

Retrieves a list of packages for the specified carrier.

ShipStation

List Products

Lists all products.

ShipStation

List Services

Retrieves the list of available shipping services provided by the specified carrier.

ShipStation

List Shipments

Retrieves a list of shipments that match the specified criteria. Only valid shipments with labels generated in ShipStation will be returned in the response. Orders that have been marked as shipped either through the UI or the API will not appear as they are considered external shipments.

ShipStation

List Stores

Retrieves the list of installed stores on the account.

ShipStation

List Tags

Lists all tags defined for this account.

ShipStation

List Users

Lists all users related to a connected account.

ShipStation

List Warehouses

Lists all warehouses (Ship From Locations).

Freshservice

List Assets

Retrieves a list of all assets.

Freshservice

List Changes

Retrieves a list of all changes.

Freshservice

List Problems

Retrieves a list of all problems.

Freshservice

List Releases

Retrieves a list of all releases.

Freshservice

List Requesters

Retrieves a list of all requesters.

Freshservice

List Tasks

Retrieves a list of all tasks given in 4 modules.

Freshservice

List Tickets

Retrieves a list of all tickets.

Freshservice

View Time Entries

Views the existing time entries of each modules.

Integrate ShipStation, Freshservice with these services