JIRA Cloud Platform, Freshservice Integrations

Freshservice
JIRA Cloud Platform
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Triggers

JIRA Cloud Platform

Watch Issues INSTANT

Watches changes to issues and filter them via JQL. Requires JIRA Administrator rights to automatically register webhooks.

JIRA Cloud Platform

Watch Issues (manual webhook registration) INSTANT

Watches Issues. You can use this module if you don't have Administrator rights in JIRA and ask your Administrator to register a webhook for you.

Freshservice

Watch Changes

Triggers if a change is created or updated.

Freshservice

Watch Problems

Triggers if a problem is created or updated.

Freshservice

Watch Releases

Triggers if a release is created or updated.

Freshservice

Watch Requesters

Triggers if a requester is created or updated.

Freshservice

Watch Tasks

Triggers when a task is created or updated.

Freshservice

Watch Tickets

Triggers if a ticket is created or updated.

Freshservice

Watch Time Entries

Triggers if a time entry is created or updated.

Actions

JIRA Cloud Platform

Add a Comment

Adds a new comment to an issue.

JIRA Cloud Platform

Add an Attachment

Adds an attachment to an issue.

JIRA Cloud Platform

Assign Issue

Assigns the issue to the user. Use this module to assign issues for the users having “Assign Issue” permission, and not having the “Edit Issue” permission. If User Name parameter is set to “-1” then automatic issue assignee is used. An empty User Name will remove the assignee.

JIRA Cloud Platform

Create an Issue

Creates a new issue.

JIRA Cloud Platform

Delete a Comment

Deletes a specific comment.

JIRA Cloud Platform

Delete an Issue

Deletes a specific issue.

JIRA Cloud Platform

Get an Attachment

Retrieves an attachment's metadata.

JIRA Cloud Platform

Get and Download Attachment

Retrieves an attachment and downloads it.

JIRA Cloud Platform

Get an Issue

Retrieves an issue.

JIRA Cloud Platform

Make an API Call

Performs an arbitrary authorized API call.

JIRA Cloud Platform

Remove Attachment

Removes a specific attachment.

JIRA Cloud Platform

Update a Comment

Updates a comment.

JIRA Cloud Platform

Update an Issue

Updates an issue.

JIRA Cloud Platform

Update an Issue Status (Transition Issue)

Updates an existing issue status/transition.

JIRA Cloud Platform

Upsert an Issue

Creates an issue when there is no id provided, otherwise updates the issue with the id provided.

Freshservice

Create Change

Creates a new change.

Freshservice

Create Problem

Creates a new problem.

Freshservice

Create Release

Creates a new release.

Freshservice

Create Requester

Create a new requester.

Freshservice

Create Task

Creates a new task on one of 4 modules.

Freshservice

Create Ticket

Creates a new Ticket.

Freshservice

Create Time Entry

Creates a new time entry on one of 4 modules.

Freshservice

Delete Change

Deletes a change.

Freshservice

Delete Problem

Deletes a problem.

Freshservice

Delete Release

Deletes a release.

Freshservice

Delete Requester

Deletes a requester.

Freshservice

Delete Task

Deletes a task

Freshservice

Delete Ticket

Deletes a ticket.

Freshservice

Delete Time Entry

Deletes a time entry.

Freshservice

Get Asset

Get the details of an asset.

Freshservice

Get Change

Gets the details of a change.

Freshservice

Get Problem

Gets the details of a problem.

Freshservice

Get Release

Gets the details of a release.

Freshservice

Get Requester

Get the details of a requester.

Freshservice

Get Ticket

Gets the details of a ticket by ID.

Freshservice

Make an API Call

Performs an arbitrary authorized API call.

Freshservice

Start/Stop Timer

Starts or stop a timer on one of 4 modules.

Freshservice

Update Change

Updates a change.

Freshservice

Update Problem

Updates a problem.

Freshservice

Update Release

Updates a release.

Freshservice

Update Requester

Updates a requester.

Freshservice

Update Task

Updates a task.

Freshservice

Update Ticket

Updates a ticket.

Freshservice

Update Time Entry

Updates a time entry on one of 4 modules.

Searches

JIRA Cloud Platform

List Issue Comments

Retrieves comments for a specific issue.

JIRA Cloud Platform

Search Issues

Searches issues using JQL.

Freshservice

List Assets

Retrieves a list of all assets.

Freshservice

List Changes

Retrieves a list of all changes.

Freshservice

List Problems

Retrieves a list of all problems.

Freshservice

List Releases

Retrieves a list of all releases.

Freshservice

List Requesters

Retrieves a list of all requesters.

Freshservice

List Tasks

Retrieves a list of all tasks given in 4 modules.

Freshservice

List Tickets

Retrieves a list of all tickets.

Freshservice

View Time Entries

Views the existing time entries of each modules.

Integrate JIRA Cloud Platform, Freshservice with these services