Freshworks CRM, Slack Integrations

Freshworks CRM
Slack
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Triggers

Freshworks CRM

Watch new Accounts

Checks if new account was created.

Freshworks CRM

Watch new Appointments

Checks if new appointment was created.

Freshworks CRM

Watch new Contacts

Checks if new contact was created.

Freshworks CRM

Watch new Deals

Checks if new deal was created.

Freshworks CRM

Watch new Leads

Checks if new lead was created.

Freshworks CRM

Watch new Sales activities

Checks if new Sales activity was created.

Slack

New Event INSTANT

Triggers when new messages or other events are created.

Slack

Watch Direct Messages

Triggers when a new message is added to a direct message channel.

Slack

Watch Files

Triggers when a new file is added.

Slack

Watch Multiparty Direct Messages

Triggers when a new message is added to a multiparty direct message channel.

Slack

Watch Private Channel Messages

Triggers when a new message is added to a private channel.

Slack

Watch Public Channel Messages

Triggers when a new message is added to a public channel.

Slack

Watch Users

Triggers when a new user is added.

Actions

Freshworks CRM

Convert a Lead

Converts a lead to a contact.

Freshworks CRM

Create a Contact

Creates a new contact.

Freshworks CRM

Create a Deal

Creates a new deal.

Freshworks CRM

Create a Lead

Creates a new lead.

Freshworks CRM

Create a Manual Call Log

Creates a manual call log for new or existing lead/contact or an existing account.

Freshworks CRM

Create an Account

Creates a new account.

Freshworks CRM

Create an Appointment

Creates a new appointment.

Freshworks CRM

Create a Note

Creates a note for specific object.

Freshworks CRM

Create a Sales activity

Creates new Freshsales activity.

Freshworks CRM

Create a Task

Creates a new task.

Freshworks CRM

Delete a Contact

Deletes a specific contact.

Freshworks CRM

Delete a Deal

Deletes a specific deal.

Freshworks CRM

Delete a Lead

Deletes a specific lead.

Freshworks CRM

Delete an Account

Deletes a specific account.

Freshworks CRM

Delete an Appointment

Deletes a specific appointment.

Freshworks CRM

Delete a Note

Deletes a specific note.

Freshworks CRM

Delete a Sales activity

Deletes a specific Freshsales activity.

Freshworks CRM

Delete a Task

Deletes a specific Task.

Freshworks CRM

Make an API Call

Performs an arbitrary authorized API call.

Freshworks CRM

Update a Contact

Updates information of specific contact.

Freshworks CRM

Update a Deal

Updates information of a specific deal.

Freshworks CRM

Update a Lead

Updates information of a specific lead.

Freshworks CRM

Update an Account

Updates information of specific account.

Freshworks CRM

Update an Appointment

Updates information of specific appointment.

Freshworks CRM

Update a Note

Updates a specific note.

Freshworks CRM

Update a Sales activity

Updates information of a specific Freshsales activity.

Freshworks CRM

Update a Task

Updates a specific task.

Freshworks CRM

View a Contact

Views details of a specific contact.

Freshworks CRM

View a Deal

Views details of a specific deal.

Freshworks CRM

View a Lead

Views details of a specific lead.

Freshworks CRM

View an Account

Views details of a specific account.

Freshworks CRM

View an Appointment

Views details of a specific appointment.

Freshworks CRM

View a Sales activity

Views details of a specific Freshsales activity.

Freshworks CRM

View a Task

Views details of a specific task.

Slack

Add a Star

Adds a star to a channel.

Slack

Archive a Channel

Archives a channel.

Slack

Complete a Reminder

Completes a reminder.

Slack

Create a Channel

Creates a channel.

Slack

Create a Message

Creates a message.

Slack

Create a Reminder

Creates a reminder.

Slack

Create a Text File

Creates a text file.

Slack

Delete a File

Deletes a file.

Slack

Delete a Message

Removes a message.

Slack

Delete a Reminder

Removes a reminder.

Slack

Download a File

Downloads a file.

Slack

Get a File

Returns details about a file.

Slack

Get a Channel

Returns information about a workspace channel.

Slack

Get a Private Channel Message

Returns a message with a given ID from a specified private channel.

Slack

Get a Public Channel Message

Returns a message with a given ID from a specified public channel.

Slack

Get a Reminder

Returns details about a reminder.

Slack

Get a User

Returns details about a member of a workspace.

Slack

Invite Users

Invites 1-30 users to a public or private channel.

Slack

Join a Channel

Joins to an existing channel.

Slack

Kick a User

Removes a user from a channel.

Slack

Leave a Channel

Leaves a channel.

Slack

Make an API Call

Performs an arbitrary authorized API call.

Slack

Remove a Star

Removes a star from a channel.

Slack

Search for User

Retrieves a single user by looking them up by their registered email address.

Slack

Set a Status

Update a user's current status.

Slack

Set the Purpose of a Channel

Changes the purpose of a channel.

Slack

Set the Topic of a Channel

Changes the topic of a channel.

Slack

Unarchive a Channel

Unarchives a channel.

Slack

Update a Message

Updates a message.

Slack

Upload a File

Creates or uploads a file.

Searches

Freshworks CRM

List All Accounts

Lists all accounts on your Freshsales account.

Freshworks CRM

List All Appointments

Lists all appointments on your Freshsales account.

Freshworks CRM

List All Contacts

Lists all contacts on your Freshsales account.

Freshworks CRM

List All Deals

Lists all deals on your Freshsales account.

Freshworks CRM

List All Files and Links

Lists all files and links attached to a specific lead, contact, account or deal.

Freshworks CRM

List All Leads

Lists all leads on your Freshsales account.

Freshworks CRM

List All Sales activities

Lists all Freshsales activities on your account.

Freshworks CRM

List All Tasks

Lists all tasks on your Freshsales account.

Freshworks CRM

Search Accounts

Searches through your Freshsales account for match.

Freshworks CRM

Search Contacts

Searches through your Freshsales account for match.

Freshworks CRM

Search Deals

Searches through your Freshsales account for match.

Freshworks CRM

Search Leads

Searches through your Freshsales account for match.

Freshworks CRM

Search Users

Searches through your Freshsales account for match.

Slack

List Files

Returns a list of files within the team.

Slack

List Channels

Returns a list of all channels in a workspace.

Slack

List Members in Channel

Retrieve members of a channel.

Slack

List Reactions

Returns reactions a user made.

Slack

List Reminders

List all reminders created by or for a given user.

Slack

List Replies

Retrieves a thread of messages posted to a conversation.

Slack

List Users

Returns a list of all users in the workspace.

Slack

Search for Message

Returns messages matching a search query.

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