Triggers when a tracked site is down.
Triggers when a new email is received to be processed according to specified criteria.
Triggers when a chat ends.
Triggers when the first message in a chat is sent by a visitor or agent.
Triggers when a new ticket is created.
Copies an email or a draft into a selected folder.
Creates a new draft and adds it to a selected folder.
Removes an email or a draft from a selected folder.
Marks an email or a draft in a selected directory as read by setting the "Read" flag.
Marks an email or draft in a selected directory as unread by setting the "Unread" flag.
Modifies labels on the specified email message.
Moves a chosen email or a draft to a selected folder.
Sends a new email.
Iterates through received attachments.