Freshdesk, Zoom Integrations

Freshdesk
Zoom
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Triggers

Freshdesk

Watch Contacts

Triggers when a new contact is created or updated.

Freshdesk

Watch Events INSTANT

Triggers when a new event is occured to a ticket.

Freshdesk

Watch Tickets

Triggers when a new ticket is created or updated.

Zoom

Watch Chat Channels INSTANT

Triggers when a channel event occurs.

Zoom

Watch Chat Messages INSTANT

Triggers when a chat message is sent, updated, replied or deleted.

Zoom

Watch Meetings INSTANT

Triggers when a meeting event occurs.

Zoom

Watch Phone Calls INSTANT

Triggers when a phone call event occurs.

Zoom

Watch Recordings INSTANT

Triggers when a recording event occurs.

Zoom

Watch Webinars INSTANT

Triggers when a webinar event occurs.

Actions

Freshdesk

Create a Company

Creates a new company.

Freshdesk

Create a Contact

Creates a new contact.

Freshdesk

Create a Forum

Creates a new forum.

Freshdesk

Create a Forum Category

Creates a forum category.

Freshdesk

Create a Forum Topic

Creates a new forum topic.

Freshdesk

Create a Note

Creates a new note.

Freshdesk

Create an Outbound Email

Creates a new outbound email.

Freshdesk

Create a Reply

Creates a new reply to a specific ticket.

Freshdesk

Create a Ticket

Creates a new ticket.

Freshdesk

Delete a Contact

Deletes a contact.

Freshdesk

Delete a Ticket

Deletes a ticket.

Freshdesk

Get a Company

Gets the details of a company.

Freshdesk

Get a Contact

Gets the details of a contact.

Freshdesk

Get an Agent

Gets the details of an agent.

Freshdesk

Get a Ticket

Gets the details of a ticket.

Freshdesk

Make an API Call

Performs an arbitrary authorized API call.

Freshdesk

Update a Company

Updates an existing company.

Freshdesk

Update a Contact

Updates an existing contact.

Freshdesk

Update a Ticket

Updates an existing ticket with entered information.

Zoom

Add a Meeting Registrant

Registers a participant for a meeting.

Zoom

Add a Webinar Registrant

Registers a participant for a webinar.

Zoom

Add Webinar Panelists

Registers multiple panelists for a webinar.

Zoom

Create a Meeting

Creates a meeting for a user.

Zoom

Create a Webinar

Creates a webinar for a user.

Zoom

Delete a Cloud Recording

Removes a recording from a meeting or webinar.

Zoom

Delete a Meeting

Removes a meeting by its ID. Occurrences of a recurring meeting can be removed by the occurrence ID.

Zoom

Delete a Webinar

Removes a webinar for a user.

Zoom

Download a Cloud Recording

Downloads a Cloud Recording by its URL and token.

Zoom

End a Meeting

Ends a meeting for a user.

Zoom

Get a Meeting

Retrieves the details of a meeting.

Zoom

Get a Webinar

Retrieves the details of a webinar.

Zoom

Make an API Call

Performs an arbitrary authorized API call.

Zoom

Remove a Webinar Panelist

Removes a single panelist from a webinar.

Zoom

Send a Chat Message

Sends a chat message to a channel or a contact.

Zoom

Update a Meeting

Updates the details of a meeting.

Zoom

Update a Webinar

Updates the details of a webinar.

Zoom

Update Meeting Registrants Status

Updates registrants status for a meeting.

Zoom

Update Webinar Registrants Status

Updates registrants status for a webinar.

Searches

Freshdesk

Find Companies (Beta)

Gets a list of companies matching the specified company fields.

Freshdesk

Find Contacts (Beta)

Gets a list of contacts matching the specified contact fields.

Freshdesk

Find Tickets

Gets a list of tickets matching the specified ticket fields.

Freshdesk

List Contacts

Retrieves a list of all contacts.

Freshdesk

List Conversations

Retrieves a list of all conversations of a ticket.

Freshdesk

List Satisfaction Ratings

Retrieves a list of all satisfaction ratings of a ticket.

Freshdesk

List Tickets

Retrieves a list of all tickets.

Freshdesk

List Time Entries

Retrieves a list of all time entries of a ticket.

Zoom

List Call Logs

Lists call logs of a user within a month.

Zoom

List Cloud Recordings

Searches cloud recordings from a meeting or a webinar.

Zoom

List Meeting Registrants

Lists all registrants of a meeting.

Zoom

List Meetings

Lists all meetings, optionally by category.

Zoom

List Phone Numbers

Lists all phone numbers owned by the user.

Zoom

List Webinar Panelists

Lists all panelists of a webinar.

Zoom

List Webinar Registrants

Lists all registrants of a webinar.

Zoom

List Webinars

Lists all webinars of a user.

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