Yodel.io, SilFer Bots, Freshdesk Integrations

Freshdesk
SilFer Bots
Yodel.io
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Integromat will automate processes that you currently handle manually. It is not only capable of connecting apps but can also transfer and transform data. It works 24 hours a day, seven days a week and does not require your intervention. Simply set Integromat to do what you want and let it work for you. Save your time!

Triggers

Yodel.io

Call ended INSTANT

Triggers when a call is finished or was missed.

Yodel.io

Inbound call INSTANT

Triggers when a call is incoming.

Yodel.io

Outbound call INSTANT

Triggers when a call is outgoing.

Yodel.io

Tag added INSTANT

Triggers when a call is tagged.

Yodel.io

Tag removed INSTANT

Triggers when a call tag is removed.

SilFer Bots

Watch Cart Abandoned INSTANT

Triggers when a cart is abandoned

SilFer Bots

Watch Live Chat Disabled INSTANT

Triggers when live chat is disabled with a user. Be aware that it will not be triggered if the live chat is already disabled for the user.

SilFer Bots

Watch Live Chat Enabled INSTANT

Triggers when live chat is enabled with a user. Be aware that it will not be triggered if the live chat is already enabled for the user.

SilFer Bots

Watch New Order INSTANT

Triggers when a user places a new order.

SilFer Bots

Watch New or Updated Custom Field INSTANT

Triggers when custom is set or changed. Please be aware that it will not be triggered if the new value is equal to the old value.

SilFer Bots

Watch New Tagged User INSTANT

Triggers when a tag is applied to the user. Please be aware that it will not be triggered if the user already has the tag.

SilFer Bots

Watch New “Trigger Integromat” Event INSTANT

Triggers when the user reaches the “Trigger Integromat” action in your bot.

SilFer Bots

Watch New User INSTANT

Triggers when a new user uses your bot. Be aware that it will not be triggered if the user deletes the conversation and start again.

SilFer Bots

Watch Order Concluded INSTANT

Triggers when you change the status of the order to "Concluded".

SilFer Bots

Watch Tag Removed From User INSTANT

Triggers when a tag is removed from the user. Be aware that it will not be triggered if the user doesn't have the tag.

SilFer Bots

Watch User Added to Sequence INSTANT

Triggers when the user is added to a sequence. Be aware that it will not be triggered if the user already has added to the sequence.

SilFer Bots

Watch User Removed From Sequence INSTANT

Triggers when a user is removed from a sequence. Be aware that it will not be triggered if the user already has removed from the sequence.

Freshdesk

Watch Contacts

Triggers when a new contact is created or updated.

Freshdesk

Watch Events INSTANT

Triggers when a new event is occured to a ticket.

Freshdesk

Watch Tickets

Triggers when a new ticket is created or updated.

Actions

Yodel.io

Create or Update Contact

Creates or updates a contact.

SilFer Bots

Add Tag to User

Adds a tag to a user.

SilFer Bots

Clear User Custom Field

Clears a user custom field.

SilFer Bots

Create New Contact

Creates a new SMS contact.

SilFer Bots

Find User by ID

Gets single user by ID

SilFer Bots

Mark Order as Paid

Marks order as paid.

SilFer Bots

Remove Tag from User

Removes a tag from user

SilFer Bots

Send Flow to User

Sends a flow to a user.

SilFer Bots

Send Text Message to User

Sends a text message to the user

SilFer Bots

Set Custom Field

Sets a user custom field

Freshdesk

Create a Company

Creates a new company.

Freshdesk

Create a Contact

Creates a new contact.

Freshdesk

Create a Forum

Creates a new forum.

Freshdesk

Create a Forum Category

Creates a forum category.

Freshdesk

Create a Forum Topic

Creates a new forum topic.

Freshdesk

Create a Note

Creates a new note.

Freshdesk

Create an Outbound Email

Creates a new outbound email.

Freshdesk

Create a Reply

Creates a new reply to a specific ticket.

Freshdesk

Create a Ticket

Creates a new ticket.

Freshdesk

Delete a Contact

Deletes a contact.

Freshdesk

Delete a Ticket

Deletes a ticket.

Freshdesk

Get a Company

Gets the details of a company.

Freshdesk

Get a Contact

Gets the details of a contact.

Freshdesk

Get an Agent

Gets the details of an agent.

Freshdesk

Get a Ticket

Gets the details of a ticket.

Freshdesk

Make an API Call

Performs an arbitrary authorized API call.

Freshdesk

Update a Company

Updates an existing company.

Freshdesk

Update a Contact

Updates an existing contact.

Freshdesk

Update a Ticket

Updates an existing ticket with entered information.

Searches

Freshdesk

Find Companies (Beta)

Gets a list of companies matching the specified company fields.

Freshdesk

Find Contacts (Beta)

Gets a list of contacts matching the specified contact fields.

Freshdesk

Find Tickets

Gets a list of tickets matching the specified ticket fields.

Freshdesk

List Contacts

Retrieves a list of all contacts.

Freshdesk

List Conversations

Retrieves a list of all conversations of a ticket.

Freshdesk

List Satisfaction Ratings

Retrieves a list of all satisfaction ratings of a ticket.

Freshdesk

List Tickets

Retrieves a list of all tickets.

Freshdesk

List Time Entries

Retrieves a list of all time entries of a ticket.