Slack, Microsoft Teams, Freshdesk Integrations

Freshdesk
Microsoft Teams
Slack
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Integromat will automate processes that you currently handle manually. It is not only capable of connecting apps but can also transfer and transform data. It works 24 hours a day, seven days a week and does not require your intervention. Simply set Integromat to do what you want and let it work for you. Save your time!

Triggers

Slack

New Event INSTANT

Triggers when a new message or other events are created.

Slack

Watch Direct Messages

Triggers when a new message is added to a direct message channel.

Slack

Watch Files

Triggers when a new file is added.

Slack

Watch Multiparty Direct Messages

Triggers when a new message is added to a multiparty direct message channel.

Slack

Watch Private Channel Messages

Triggers when a new message is added to a private channel.

Slack

Watch Public Channel Messages

Triggers when a new message is added to a public channel.

Slack

Watch Users

Triggers when a new user is added.

Microsoft Teams

Watch Messages

Triggers when a someone sends a message in a team's channel or in a chat.

Microsoft Teams

Watch Teams

Triggers when a new Microsoft Team or Office 365 group is created.

Freshdesk

Watch Contacts

Triggers when a new contact is created or updated.

Freshdesk

Watch Events INSTANT

Triggers when a new event is occured to a ticket.

Freshdesk

Watch Tickets

Triggers when a new ticket is created or updated.

Actions

Slack

Add a Reaction

Adds a reaction to an item.

Slack

Add a Star

Adds a star to a channel.

Slack

Archive a Channel

Archives a channel.

Slack

Complete a Reminder

Completes a reminder.

Slack

Create a Channel

Creates a channel.

Slack

Create a Message

Creates a message.

Slack

Create a Reminder

Creates a reminder.

Slack

Create a Text File

Creates a text file.

Slack

Delete a File

Deletes a file.

Slack

Delete a Message

Removes a message.

Slack

Delete a Reminder

Removes a reminder.

Slack

Download a File

Downloads a file.

Slack

Get a File

Returns details about a file.

Slack

Get a Channel

Returns details about a channel.

Slack

Get a Private Channel Message

Returns a message with a given ID from a specified private channel.

Slack

Get a Public Channel Message

Returns a message with a given ID from a specified public channel.

Slack

Get a Reminder

Returns details about a reminder.

Slack

Get a User

Returns details about a member of a workspace.

Slack

Invite Users

Invites 1-30 users to a public or private channel.

Slack

Join a Channel

Joints to an existing channel.

Slack

Kick a User

Removes a user from a channel.

Slack

Leave a Channel

Leaves a channel.

Slack

Make an API Call

Performs an arbitrary authorized API call.

Slack

Pin an Item

Pins an item (files or file comments) to a channel.

Slack

Remove a Reaction

Removes a reaction.

Slack

Remove a Star

Removes a star from a channel.

Slack

Remove Saved Item

Removes a saved item.

Slack

Save an Item

Adds an Item to saved items.

Slack

Set a Status

Update a user's current status.

Slack

Set the Purpose of a Channel

Changes the purpose of a channel.

Slack

Set the Topic of a Channel

Changes the topic of a channel.

Slack

Unarchive a Channel

Unarchives a channel.

Slack

Unpin an Item

Unpins an item (file, file comment, channel message, or group message) from a channel.

Slack

Update a Message

Updates a message.

Slack

Upload a File

Creates or uploads a file.

Microsoft Teams

Add a Member to a Group

Adds a member into an Office 365 Group.

Microsoft Teams

Create a Channel

Creates a new channel in a Microsoft Team.

Microsoft Teams

Create an Office 365 Group

Creates a new Office 365 Group.

Microsoft Teams

Create a Team From a Group

Create Microsoft Team by calling from Office 365 Group.

Microsoft Teams

Delete a Channel

Deletes a channel from team.

Microsoft Teams

Delete a Team or Group

Deletes Microsoft Team or Office 365 Group in an organization.

Microsoft Teams

Get a Channel

Retrieves the properties and relationships of a channel.

Microsoft Teams

Get a Team

Retrieves the properties and relationships of the specified Microsoft Team or Office 365 Group.

Microsoft Teams

Make an API Call

Performs an arbitrary authorized API call.

Microsoft Teams

Send a Message

Sends a message to a team's channel or to a chat.

Microsoft Teams

Update a Channel

Updates the properties of the specified channel.

Microsoft Teams

Update a Team

Updates the properties of Microsoft Team or Office 365 Group.

Freshdesk

Create a Company

Creates a new company.

Freshdesk

Create a Contact

Creates a new contact.

Freshdesk

Create a Forum

Creates a new forum.

Freshdesk

Create a Forum Category

Creates a forum category.

Freshdesk

Create a Forum Topic

Creates a new forum topic.

Freshdesk

Create a Note

Creates a new note.

Freshdesk

Create an Outbound Email

Creates a new outbound email.

Freshdesk

Create a Reply

Creates a new reply to a specific ticket.

Freshdesk

Create a Ticket

Creates a new ticket.

Freshdesk

Delete a Contact

Deletes a contact.

Freshdesk

Delete a Ticket

Deletes a ticket.

Freshdesk

Get a Company

Gets the details of a company.

Freshdesk

Get a Contact

Gets the details of a contact.

Freshdesk

Get an Agent

Gets the details of an agent.

Freshdesk

Get a Ticket

Gets the details of a ticket.

Freshdesk

Make an API Call

Performs an arbitrary authorized API call.

Freshdesk

Update a Company

Updates an existing company.

Freshdesk

Update a Contact

Updates an existing contact.

Freshdesk

Update a Ticket

Updates an existing ticket with entered information.

Searches

Slack

List Files

Returns a list of files within a team.

Slack

List Channels

Returns a list of channels in a workspace.

Slack

List Members in a Channel

Retrieves members of a channel.

Slack

List Reactions

Returns reactions a user made.

Slack

List Reminders

List all reminders created by or for a given user.

Slack

List Replies

Retrieves a thread of messages posted to a conversation.

Slack

List Users

Returns a list of all users in a workspace.

Slack

Search for Message

Returns messages matching a search query.

Slack

Search for User

Retrieves a single user by looking them up by their registered email address.

Microsoft Teams

List All Teams & Groups

Lists all Microsoft Teams in an organization, including Office 365 Groups.

Microsoft Teams

List Channels

Lists all channels in Microsoft Team.

Microsoft Teams

List Joined Teams

Lists all Microsoft Teams that authenticated user has joined in an organization.

Microsoft Teams

Search Users

Searches for users by a filter parameter.

Freshdesk

Find Companies (Beta)

Gets a list of companies matching the specified company fields.

Freshdesk

Find Contacts (Beta)

Gets a list of contacts matching the specified contact fields.

Freshdesk

Find Tickets

Gets a list of tickets matching the specified ticket fields.

Freshdesk

List Contacts

Retrieves a list of all contacts.

Freshdesk

List Conversations

Retrieves a list of all conversations of a ticket.

Freshdesk

List Satisfaction Ratings

Retrieves a list of all satisfaction ratings of a ticket.

Freshdesk

List Tickets

Retrieves a list of all tickets.

Freshdesk

List Time Entries

Retrieves a list of all time entries of a ticket.